Product Experience Design Advisor

Elevance Health • Nashville, TN

1d • Hybrid

About The Position

Product Experience Design Advisor Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Product Experience Design Advisor is responsible for overseeing the product design vision and execution, aligning design initiatives and technology trends with business goals, and fostering innovation and the use of emerging technologies (AI, automation, hyper-personalization, etc.) to elevate and optimize the overall user experience across products. How You Will Make an Impact: Operate as a broad, hands‑on design generalist—leading market & consumer research and synthesis, creating strategic design artifacts, and driving high‑quality product and interaction design—with a strong execution spike in product design. Drive end‑to‑end design for products launched in market, balancing speed, quality, user needs, and enterprise constraints while moving seamlessly from problem framing and early concept through production‑ready execution. Design cohesive, service‑aware and omnichannel experiences across complex ecosystems, using strong storytelling and influence to align stakeholders around a shared experience vision tied to enterprise growth goals. Collaborate with product leaders, strategists, business, and data partners to align discovery, prioritization, and roadmaps—ensuring experience decisions reinforce business strategy and long‑term platform direction. Partner closely with strategy teams to translate enterprise growth priorities, market insights, and portfolio bets into clear experience strategies and shipped digital products that drive measurable outcomes. Lean into and participate in business research, market analysis, and strategic modeling alongside strategy, bringing a consulting‑influenced mindset to clarify value propositions, evaluate trade‑offs, and inform investment decisions at scale. Stay at the forefront of industry trends, emerging technologies (AI, automation, hyper-personalization, etc.), and digital experience design methodologies, applying this knowledge to inform and elevate the product experience design, ultimately positioning the organization as a leader in user-centric design of digital products.

Requirements

• Requires bachelor's degree preferably in a relevant field such as Design, Human-Computer Interaction, Computer Science, Product Design and a minimum of ten (10) years of business or IT experience including at least eight (8) years of progressive relevant work experience in product experience design or UX design utilizing tools such as Sketch, Figma, Adobe Creative Suite and Adobe Experience Manager and other relevant software; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• A strong and well-presented portfolio showcasing a range of design projects, including prototypes, and final designs that demonstrate proficiency and creativity.
• Experience using agile development methodologies and emerging technologies and incorporation of research and analytics insights into design decisions is preferred.
• Experience leading end-to-end user-centered design from discovery through delivery.
• Experience with conducting user research and translating insights into intuitive, scalable solutions.
• Ability to deliver polished UI designs aligned with established design systems.
• Knowledge of accessibility and inclusive design best practices (WCAG).
• Proficiency in Figma (or similar) and experience in agile product environments.
• Strong communication skills with the ability to clearly articulate design rationale.

Responsibilities

• Operate as a broad, hands‑on design generalist—leading market & consumer research and synthesis, creating strategic design artifacts, and driving high‑quality product and interaction design—with a strong execution spike in product design.
• Drive end‑to‑end design for products launched in market, balancing speed, quality, user needs, and enterprise constraints while moving seamlessly from problem framing and early concept through production‑ready execution.
• Design cohesive, service‑aware and omnichannel experiences across complex ecosystems, using strong storytelling and influence to align stakeholders around a shared experience vision tied to enterprise growth goals.
• Collaborate with product leaders, strategists, business, and data partners to align discovery, prioritization, and roadmaps—ensuring experience decisions reinforce business strategy and long‑term platform direction.
• Partner closely with strategy teams to translate enterprise growth priorities, market insights, and portfolio bets into clear experience strategies and shipped digital products that drive measurable outcomes.
• Lean into and participate in business research, market analysis, and strategic modeling alongside strategy, bringing a consulting‑influenced mindset to clarify value propositions, evaluate trade‑offs, and inform investment decisions at scale.
• Stay at the forefront of industry trends, emerging technologies (AI, automation, hyper-personalization, etc.), and digital experience design methodologies, applying this knowledge to inform and elevate the product experience design, ultimately positioning the organization as a leader in user-centric design of digital products.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level