TDposted 2 days ago
$113,000 - $196,000/Yr
Full-time • Senior
Fort Lauderdale, FL

About the position

We are seeking a highly skilled Infrastructure Architect to lead the design, implementation, and governance of our end-user computing (EUC) environment, supporting desktop, laptop, mobile (BYOD), virtual desktops, published applications, and remote access services. This role is responsible for managing the software lifecycle of 4000+ desktop applications, ensuring persona alignment for user endpoints, and overseeing branch server infrastructure for EUC services. The Infrastructure Architect will also play a critical role in regulatory compliance, risk management, and Level 3 support operations while driving change management and innovation in the digital workplace.

Responsibilities

  • Design and implement a scalable, secure, and high-performing EUC environment across desktop, laptop, mobile (BYOD), virtual desktop (VDI), and published applications.
  • Define the EUC technology roadmap, ensuring alignment with business needs, regulatory requirements, and emerging trends.
  • Optimize the user fleet strategy, aligning endpoint configurations with persona-based computing models to enhance productivity.
  • Develop and maintain branch server infrastructure for desktop and application services.
  • Oversee the end-to-end lifecycle of 4000+ desktop applications, including packaging, deployment, updates, decommissioning, and currency management.
  • Manage browser and desktop software policies, ensuring compatibility, security, and optimal performance.
  • Implement automated software deployment and version control mechanisms.
  • Enforce regulatory, audit, and risk controls related to EUC assets, ensuring compliance with industry standards.
  • Oversee security patching for all endpoint devices, ensuring timely updates and vulnerability remediation.
  • Implement and maintain secure remote access solutions, including VPN, zero-trust, and identity-based authentication models.
  • Lead desktop-related managed services, including print services, accessible technology, and peripheral device management.
  • Optimize device procurement, refresh cycles, and asset management in alignment with user needs and cost efficiencies.
  • Ensure high availability and performance of EUC services through proactive monitoring and incident response.
  • Provide Level 3 escalation support for complex EUC issues, collaborating with service desk and infrastructure teams.
  • Drive change management processes, ensuring smooth rollouts of new OS versions, software updates, and endpoint policies.

Requirements

  • Undergraduate degree or Technical Certificate.
  • Graduate degree preferred.
  • 10+ years of development and technology delivery experience with Agile Delivery Experience preferred.

Nice-to-haves

  • Experience in end-user computing architecture, infrastructure design, and enterprise IT operations.
  • Deep expertise in Windows, macOS, iOS, and Android endpoint, modern management and mobile management.
  • Strong experience in VDI solutions (Citrix, VMware, Microsoft AVD), published applications, and remote access technologies.
  • Hands-on experience with software packaging, deployment, and application lifecycle management.
  • Knowledge of browser management, application compatibility testing, and software licensing models.
  • Experience with Active Directory, Group Policies, MDM (Microsoft Intune, Workspace ONE), and endpoint security tools.
  • Microsoft Certified: Endpoint Administrator Associate.
  • Citrix Certified Expert – Virtualization (CCE-V).
  • VMware Certified Professional – Digital Workspace (VCP-DW).
  • ITIL v4 Foundation (for IT Service Management).
  • Certified Information Systems Security Professional (CISSP).

Benefits

  • Base salary and variable compensation/incentive awards.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
  • Banking benefits and discounts.
  • Career development and reward and recognition programs.
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