Product Implementation & Sales Support Specialist

CNO Financial Group•Chicago, IL

22h

About The Position

The Product Implementation & Sales Support Specialist focuses on delivering exceptional product support, training, and resources to ensure successful sales execution and client satisfaction. This role will serve as a key resource for inquiries, marketing & training materials, and sales programs, helping our field force represent CNO’s life and supplemental health products. As a Product Implementation & Sales Support Specialist, your responsibilities will include: Serve as the SME for CNO’s life, health, and annuity products across all Consumer sales channels. Act as the primary resource for product-related inquiries from internal teams and sales organizations. Provide day‑to-day sales support, including inquiry handling, troubleshooting, issue resolution, and exception guidance. Create and maintain training materials, marketing collateral, and sales tools to support product education and sales initiatives. Deliver and support training sessions and webinars on new and existing products for the field organization. Collaborate with leadership to execute sales strategies and programs that promote product adoption and growth. Ensure regulatory/mandate changes, ensuring materials and communications remain accurate, compliant, and up to date for in-force products. The Product Implementation & Sales Support Specialist, position is well-suited for you if you: Strong communication skills (written and verbal) with the ability to clearly explain complex concepts. Excellent problem-solving abilities and a proactive approach to supporting sales teams. Ability to manage multiple priorities with attention to detail and organizational skills. Solid understanding of insurance products, sales concepts, and distribution channels. Proficiency in Microsoft Office (Excel and PowerPoint). What you’ll need: Bachelor’s degree in Business or a minimum of 8 years of equivalent experience. Minimum of 2 years of experience in the related field in the insurance industry. 1 year of product or sales support experience. What will set you apart: Master’s degree in Business, Marketing or related field Life, Annuity, or LTC certified or licensed 8 years of relevant experience with a background in product sales support or implementation within Supplemental Health, Life, or Annuity products; working knowledge of supplemental health, annuity, and/or life insurance products; ability to work Central or Eastern time zone business hours. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance dental insurance vision insurance 401(k) retirement plan with company match short-term & long-term disability insurance Paid time-off and corporate holidays, paid parental leave company paid life insurance Click on this link for additional information. CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle-income America. CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn, Optavise and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.3 million policies and more than $38.3 billion in total assets. Our 3,300 associates, 4,900 exclusive agents and more than 6,500 independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions. We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 220 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando, and Milwaukee. At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences. If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Compensation Pay Range: $73,800.00 - $110,600.00 Annual We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

Strong communication skills (written and verbal) with the ability to clearly explain complex concepts.
Excellent problem-solving abilities and a proactive approach to supporting sales teams.
Ability to manage multiple priorities with attention to detail and organizational skills.
Solid understanding of insurance products, sales concepts, and distribution channels.
Proficiency in Microsoft Office (Excel and PowerPoint).
Bachelor’s degree in Business or a minimum of 8 years of equivalent experience.
Minimum of 2 years of experience in the related field in the insurance industry.
1 year of product or sales support experience.

Nice To Haves

Master’s degree in Business, Marketing or related field
Life, Annuity, or LTC certified or licensed
8 years of relevant experience with a background in product sales support or implementation within Supplemental Health, Life, or Annuity products; working knowledge of supplemental health, annuity, and/or life insurance products; ability to work Central or Eastern time zone business hours.

Responsibilities

Serve as the SME for CNO’s life, health, and annuity products across all Consumer sales channels.
Act as the primary resource for product-related inquiries from internal teams and sales organizations.
Provide day‑to-day sales support, including inquiry handling, troubleshooting, issue resolution, and exception guidance.
Create and maintain training materials, marketing collateral, and sales tools to support product education and sales initiatives.
Deliver and support training sessions and webinars on new and existing products for the field organization.
Collaborate with leadership to execute sales strategies and programs that promote product adoption and growth.
Ensure regulatory/mandate changes, ensuring materials and communications remain accurate, compliant, and up to date for in-force products.