Product Management Director - Decision Support

About the position

The Product Management Director will lead the product strategy and execution for one of our core service lines. Your mission will be to build, manage, and grow product offerings that drive measurable value for our customers and contribute to the success of CareBridge's product portfolio. This associate will utilize their deep product expertise, strong leadership skills, and an entrepreneurial mindset. You will help formalize product management processes while staying hands-on to drive feature delivery in a dynamic, high-growth environment. We're seeking a leader who can operate at both the strategic and tactical levels - able to shape product direction while delivering day-to-day execution with urgency.

Responsibilities

• Define and communicate product vision and priorities to internal stakeholders and clients.
• Display strong leadership, organizational, and execution skills maintaining accountability for the performance and results of the product.
• Develop data integration strategy that drives value for clients through enhanced product functionality and reporting, while enabling internal value capture through improved data quality, operational efficiency, and insights.
• Conduct focus groups, market research, and beta programs to elicit user feedback and drive high adoption of new features.
• Lead product planning and execution from concept through delivery, ensuring cross-functional alignment and accountability on scope, timelines, and outcomes.
• Collaborate with engineering, analytics, clinical, operations, and client teams to deliver high-quality product releases.
• Maintain strong execution discipline: identify and resolve risks, manage trade-offs, and ensure product quality and timelines.
• Monitor client data integration performance, proactively address issues, and continuously improve integration reliability and quality.
• Manage and mentor other product managers while fostering cross-functional alignment across engineering, analytics, clinical, operations, and client teams.
• Develop and deliver executive-level presentations to share product direction, impact, and outcomes.
• Build strong relationships with cross-functional stakeholders to drive alignment and shared ownership of product outcomes.

Requirements

• Requires a BA/BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience; or any combination of education and experience, which would provide an equivalent background.

Nice-to-haves

• Graduate degree and/or professional designation related to field preferred.
• Strong academic background in an engineering discipline or related field that enables you to understand and easily communicate with a technical team preferred.
• General HCBS and/or Long-Term Support Services (LTSS) product and customer knowledge highly preferred.
• Exposure to value-based healthcare strongly preferred.
• Strong Excel and/or SQL skills preferred.
• Project management experience preferred.
• Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate.
• Proficient of Microsoft Office products, most notably in PowerPoint, Teams, Outlook, Excel, and Word, strongly preferred.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Paid Time Off
• Medical, dental, vision benefits
• Short and long term disability benefits
• Life insurance
• Wellness programs
• Financial education resources