Product Manager, Control Plane

Tailscale

1d • Remote

About The Position

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
We are seeking a Principal Product Manager to own Tailscale's control plane. At its core is the coordination server — the authoritative source of network state. It distributes public keys, ACL policies, and node addresses so devices can find and authenticate each other directly. It carries no user traffic; it just makes the mesh possible. See How Tailscale Works.
Tailscale's growth has pushed this architecture hard. The coordination service is now serving over 3 million simultaneously connected nodes, and the reliability challenges that come with that scale are not a secret — our CEO, Avery, has written about them publicly (Hypergrowth Isn't Always Easy). On top of the coordination layer sits everything enterprises need to run Tailscale at scale: access policy, device trust, identity management, audit logging, compliance, multi-tenancy, and the API layer that administrators, partners, and developers use to automate and govern their tailnets.
The control architecture is being rebuilt for high availability, global scale, and zero-downtime operations — a long-term program that affects every team, every customer, and every future product.
The right person will define the product requirements that guide the HA architecture: multi-tenancy models, what SLAs to commit to, what consistency tradeoffs customers can accept, what the deployment experience looks like during transition, and how the platform evolves from where it is today to where it needs to be.
You'll report to the VP Product, Ross Kukulinski, partner directly with the engineering lead for the control plane, and coordinate across the Control Plane, Identity, and Infrastructure teams as they execute in parallel.

Requirements

• 8+ years in product management with meaningful time owning a platform or infrastructure product — SaaS control planes, API platforms, cloud infrastructure, identity systems, or similar
• Experience turning infrastructure architecture decisions into product requirements: what availability to promise, what consistency tradeoffs are acceptable, how to write SLA language that's honest about limitations
• Comfortable in technical conversations about distributed systems — consistency models, large-scale migrations, the tradeoffs that come with replication
• Has shipped products that enterprise customers depend on for their operations, and understands what it takes to earn and keep that trust
• Can move decisions across teams that don't report to you, on infrastructure that everyone has opinions about
• Knows how to talk to IT administrators, security engineers, and CISOs — and can turn what you hear into a strategy that both the engineering team and the sales team believe in

Nice To Haves

• Familiarity with identity federation (SAML, OIDC, SCIM) or MDM products
• Background in regulated industries (finance, healthcare, government) and relevant compliance frameworks
• Hands-on experience with Tailscale at work or home

Responsibilities

• Set the vision and roadmap for the control plane: coordination server, compliance, and the management API
• Define what "done" looks like at each phase of our HA & vertical scaling efforts from a customer and business perspective: availability targets, consistency requirements, SLA language, and how we communicate honestly during the transition
• Shape the multi-tenancy evolution — what it means for MSPs managing hundreds of customer networks, OEM partners provisioning tailnets, and enterprises segmenting by business unit, including data residency and isolation requirements
• Push for user experiences to be API-first: every user experience action available via API, which is both what enterprise customers need and the prerequisite for MSP portals, OEM integrations, and Terraform providers
• Keep the HA program moving across Control Plane, Identity, and Infrastructure — sequencing decisions, surfacing tradeoffs, making sure the business and customer perspectives are represented
• Work with GTM, Customer Success, and Security on the compliance and administration gaps that stall deals with regulated-industry customers

Benefits

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed