Product Manager - Customer Data and Gen AI

Duke Energy Corporation • Charlotte, NC

1d

About The Position

More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: Directly responsible for multiple products within a portfolio and/or management responsibilities of Product Owners aligned to a specific value-stream, workflow, customer journey or product family. Provides leadership and has accountability for successfully defining and delivering products that anticipate the needs of customers/workers/users, delivering results against P&L objectives. This position is highly involved in the funding management and budgeting processes for portfolio.

Requirements

• Bachelor’s degree
• In addition to required degree, six (6) or more years related work experience
• In lieu of Bachelor’s degree(s) AND six (6) or more years related work experience listed above, High School/GED AND ten (10) or more years related work experience

Nice To Haves

• 7 or more years working in the utility industry
• Experience as a Senior or Lead Product Owner
• Agile Product Owner certification
• SAFe certification, preferably SAFE 6.0+
• Experience leading delivery of data lakes of massive scale on Cloud infrastructure
• Experience leading delivery of machine learning or AI models
• Experience leading and supporting customer-facing digital technologies
• Experience leading integration of vendor technologies in SaaS and/or COTS models.
• Familiarity with Customer Technology PMO artifacts and expectations
• "Black Belt" Six Sigma certification
• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software
• Ability to communicate complex and innovative concepts to a new product development team
• Clear passion for topics of technology products and an ability to identify possibilities to innovate
• Ability to be self-directed and to proactively anticipate problems and seek opportunities
• Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels
• Strong understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases
• Ability to educate and communicate to leaders across the Company on effective use of digital tools
• Ability to quickly understand business, evaluate priorities and assess value of product features
• Ability to be self-directed and to proactively anticipate problems and seek opportunities
• Two or more years’ experience with relevant new product or technology development experience working in a fast-paced environment
• Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals

Responsibilities

• May perform management duties related to the supervision of Product Owners and Product Analysts
• Lead the product planning process. Gathers input from users/customers/stakeholders to create long-term strategy. Sets direction and priority.
• Performs stakeholder management, user/market segmentation, competitive analysis, product funding requests, release planning and business case realization (product P&L).
• Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems
• Develop and implement new product introduction and roll-out strategy, plans, and content with cross-functional teams and leaders.
• Effectively communicate the value of the workflow/journey/family, and the products within it, to stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level