Product Manager, E-Commerce Solution - Global Payment

About the position

As TikTok Shop continues to expand rapidly across global markets, the Global Payment team plays a pivotal role in powering seamless, secure, and innovative transaction experiences across our commerce ecosystem. We are looking for a highly motivated E-Commerce Solution Product Manager to join our team and partner closely with TikTok Shop's regional and global stakeholders. In this role, you will lead the design and execution of end-to-end payment solutions tailored for buyers, sellers, and creators. You will work cross-functionally with Product, Compliance, Engineering, Operations, and Business teams to deliver scalable and localized payment products that enable business growth and unlock new opportunities across the platform.

Responsibilities

• Act as the end-to-end owner of payment solutions for e-commerce, driving requirements from concept through launch and iteration.
• Collaborate with regional TikTok Shop teams to understand business needs, market dynamics, and user expectations.
• Design scalable, compliant, and user-friendly payment products that support various payment flows (PayIn, PayOut, refunds, compliance-related).
• Work closely with across-domain engineering and regional/local operational teams to land solutions that deliver business impact and meet local requirements.
• Drive innovation in payment experiences, optimize for performance (e.g. success rate, conversion, cost), and continuously enhance user trust and satisfaction.
• Serve as a thought leader and payment product expert, identifying new opportunities for growth and efficiency in global e-commerce payment infrastructure.