About the position
We are seeking a Product Manager II to join our growing team. As a member of the Product Management team, you’ll have an opportunity to work with our entire platform, including software (frontend and backend), integrations, and the connection to hardware devices in a smart home. The meaningful work we do to connect a broad range of technologies gives our users peace of mind that their property and loved ones are safe. We are seeking a solution-oriented professional with good communication skills, someone who is self-driven, technically competent, and who has proven product management experience. In this position, you will work closely with the software engineering team and stakeholders to bring, maintain, and develop Alarm.com services and tools. Help us expand our ability to serve customers in global markets, open up new verticals, and innovate new applications for Alarm.com technology!
Responsibilities
- Drive the entire product development life cycle – Writing product specifications, testing new features, managing beta programs, and developing product marketing materials and technical documentation to ensure successful product launches
- Collaborate with product designers, and software engineers to make strategic and tactical decisions about product functionality daily
- Regularly engage with customers and monitoring station partners to develop a deep understanding of their business needs, workflows, and pain points
- Translate the product vision into detailed requirements for execution
- Be the product champion to internal sales, marketing, and support teams
- Work with engineering, support, sales, and high-profile partners to troubleshoot and resolve escalated product issues
- Recommend and prioritize improvements to existing products based on customer and stakeholder feedback
- Other duties as assigned
Requirements
- B.S. or B.A. required. Degree in an engineering discipline, computer science, math, physics, or related field is highly preferred
- 2-5 years in product, project, or program management with a track record for managing and launching successful products.
- Deeply curious and understand the importance of 'why' before you get into the 'what'
- Strong ability to process and synthesize information, quickly build domain knowledge, draw logical conclusions, and frame decisions
- Excellent interpersonal skills and ability to interact and work across, up, and down the work organization
- Genuine self-starter who proactively identifies challenges/opportunities and works across the team to generate and implement solutions
- A great collaborator who knows that to deliver anything of value is a team effort and likes to dig in with engineers to find the best solution to a problem
- Proven ability to lead multiple projects simultaneously in a fast-paced, agile-driven engineering team, based on mutual trust and credibility
- Experience with Atlassian Product Suite (JIRA, Confluence, etc.)
Benefits
- Competitive pay and benefits inclusive of subsidized medical plan options
- An HSA with generous company contribution
- A 401(k) with employer match
- Paid holidays, wellness time, and vacation increasing with tenure
- Paid maternity and bonding leave
- Company-paid disability and life insurance
- FSAs, well-being resources and activities
- Casual dress work environment
