Product Manager II, Payments & Trust Network

Coinbase Careers Page

4d•Hybrid

About The Position

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Every time someone sends crypto from one exchange to another, global regulations require that customer information travels with the transaction — similar to how the banking system works for wire transfers. This is called the Travel Rule, and it's one of the most important regulatory frameworks shaping the future of crypto payments. Coinbase built and operates TRUST (Travel Rule Universal Solution Technology), the industry's leading solution for Travel Rule compliance, with 100+ member exchanges and Virtual Asset Service Providers (VASPs) in the network. Think of it as the SWIFT of crypto identity exchange — and we're working to make it the global standard. As the PM for this space, you'll own both the platform (APIs, backend infrastructure, TRUST network) and the consumer-facing experience — making sure that what could feel like regulatory friction instead feels seamless, trustworthy, and fast for end users. You'll partner closely with the Institutional product group and other teams across Coinbase who integrate with your platform, and you'll drive the business growth of TRUST as a network competing against players like Notabene and Sumsub. This is a unique role that blends consumer product craft, platform and API thinking, and business development — all in a high-stakes regulatory domain with global scope.

Requirements

5+ years of product management experience
Strong consumer product instincts — you care about creating an easy to use, trustworthy customer experience
Experience building platform or API products that other teams integrate with
Business development or partnership mindset — you understand how to grow adoption and build relationships that expand a platform's reach
Demonstrated ability to drive cross-functional alignment across multiple stakeholders
Experience with compliance, regulatory, or risk products in fintech or financial services
Strong analytical skills and experience defining success metrics for products that span both platform health and user experience
Excellent communication skills with the ability to translate regulatory requirements into clear product direction for engineers, designers, and executives

Nice To Haves

Crypto, blockchain, or fintech experience
Experience with open source or industry-wide protocols/standards
Experience partnering with international teams and compliance
Payment networks or platforms experience

Responsibilities

Own the end-to-end Travel Rule experience — from the platform APIs and backend infrastructure that power it, to the consumer-facing flows that make compliance feel effortless for users
Drive TRUST network growth — sign new VASPs, expand asset and network support, and lead go-to-market efforts to strengthen TRUST's market position globally
Design consumer-facing experiences that make sending and receiving crypto across exchanges feel easy, transparent, and trustworthy — even when regulatory data exchange is happening behind the scenes
Partner across product groups — work with other product groups who own their respective front-end surfaces, ensuring seamless integration with Travel Rule infrastructure
Support global expansion by enabling new Coinbase entities and meeting jurisdiction-specific requirements across markets like the EU, UK, India, and beyond
Strengthen TRUST's privacy and security posture to reinforce Coinbase's position as the most trusted platform in crypto
Drive program health and stakeholder alignment across a complex, multi-team domain where you are the single-threaded owner

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