Product Manager III

Kforce-posted 13 days ago
Mid Level
Remote • Reston, VA
Administrative and Support Services
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Kforce has a client that is seeking a Product Manager III in Reston, VA. This role involves collaborating with cross-functional teams to gather insights from various stakeholders, including customers and marketing teams, to inform product development and strategy. The Product Manager will ensure alignment with business and technical architectures while participating in product discovery and feature development. Additionally, the role includes managing product deployment, compliance, and addressing production issues, as well as providing strategic guidance and developing training materials for customers.

  • Help cross functional teams in discovery for product by obtaining insights from stakeholders, including Customer, CDT, CXD and Marketing.
  • May partner with lenders and customers on new business strategies; Synthesizes data and dissemination of insights to assess market needs and competitive product opportunities.
  • Ensure future state alignment with business, technical and data architectures and alignment with Divisions Key Objectives.
  • Participate in product epic discovery; Lead feature discovery.
  • Assist in determining product deployment and rollout calendar with glide path to customer adoption, including definition of product registration activities.
  • Establish, maintain and adhere to appropriate compliance and controls related to business processes and product development.
  • Engage in day-to-day Production issue triaging for the product and report on issues, define impact assessment and track solutions with technology team.
  • Provide strategic product expertise and guidance on significant matters.
  • Oversee development of product documentation, FAQs, and other reference material for internal and external audiences.
  • Develop approach for customer Training (internal or external) through webinars, focus group engagements, lender advisory panels or onsite visits.
  • May lead test strategy and facilitate customer and end user testing through test & learn development iterations and closing the loop on customer feedback.
  • Manage end-to-end business process impacts for cross functional/complex solutions.
  • Experience soliciting customer feedback and responding to product-related inquiries.
  • Risk and controls experience.
  • Must have Single Family Acquisitions, Custody and Secondary Market domain expertise.
  • Must have a good understanding of the different Lender/customer industry delivery file XML formats such as MISMO/ULDD, 1003/ULAD, UCD and must be comfortable with data mapping exercises.
  • Demonstrated success building consensus, monitoring progress and results as well as providing findings on significant matters.
  • Strong analytical skills in sourcing insights, identifying best practices and opportunities.
  • Ability to effectively collaborate with stakeholders to vet product ideas and influence decision making on product enhancements.
  • Experience in creating end user training materials preferred.
  • Successful track record working in Scaled Agile environments preferred.
  • AWS Cloud technologies know-how is a huge plus.
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