ServiceNow-posted 13 days ago
$43 - $55/Yr
Intern
Santa Clara, CA
Professional, Scientific, and Technical Services

At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us. As a Product Manager, you will work on complex high-tech problems by undertaking research, designing, and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company!

  • Set product vision & strategy
  • Define the roadmap, requirements & product success metrics
  • Develop and test innovative product ideas
  • Work closely with customers to understand their needs and problems to be solved
  • Own detailed competitive analysis for their feature/product
  • Enable our go to market partners
  • Define pricing & packaging (in collaboration with our pricing team)
  • Provide best practice content and guidance
  • Package and deliver in-depth competitive analysis for go to market partners
  • Drive customer usage and adoption programs
  • Occasionally provide onboarding and renewal help
  • Support senior program managers and/or product managers across the entire project lifecycle
  • Work and collaborate directly with Product Managers, Product Design, & Development Teams
  • Build familiarity with scrum process and contribute to team deliverables
  • Research and collect product requirements from key buyer audiences and end-users
  • Oversee the product or project timeline, deadlines, milestones
  • Contribute to the complete product lifecycle
  • Currently enrolled in an accredited university as a full-time student pursuing a Masters degree in Product Management, Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field
  • 1-3 years of related experience (not to exceed 3 years experience)
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience defining and capturing product requirements and transforming them into a product roadmap
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Deep curiosity about customer needs, along with building customer relationships and delivering high value solutions
  • Exceptional problem-solving and analytical skills
  • Experience or awareness with Agile and the Software Development Lifecycle
  • Experience working with developers and designers to craft delightful customer experiences in a highly collaborative environment
  • Demonstrated project management experience from previous internship, or academic or personal projects
  • Strategic mindset: able to drive product strategy that achieves substantial customer value and business outcomes
  • Base pay of $43.35 - 55.58/hr
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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