Product Manager, Internal Platforms & Systems

Canopy•South Jordan, UT

1d•Hybrid

About The Position

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity We're seeking a technical, strategic, execution-focused Product Manager to join our G&A team. This role will be a key partner to Finance, Business Intelligence, and Revenue Operations and will drive end-to-end program and product initiatives that enhance operational efficiency, data integrity, and strategic insight. This role requires someone who can sit with a stakeholder, extract messy requirements, and personally produce a clean system design, data flow, and process spec. This is a high-impact role ideal for someone who thrives in a fast-paced environment, enjoys owning and solving complex business problems, and can build alignment across diverse stakeholders. This is a hybrid position in South Jordan, Utah (M, W, F in-office).

Requirements

Bachelor’s degree in Business Administration, Information Systems, or a related field.
5+ years of experience in program management, product ownership, business systems, or operations roles in a SaaS environment.
Demonstrated ability to personally produce technical artifacts (ERDs, flow diagrams, business requirements docs), and not just manage others who do.
Proven, deep familiarity with internal G&A domains (Finance, BI, RevOps, etc.)
Track record of leading cross-functional initiatives from idea to execution.
Clear, confident communicator able to translate technical constraints into business language and vice versa for audiences of all levels.

Nice To Haves

Proven experience with Zuora, Salesforce, Rippling, and Stripe is a plus.

Responsibilities

Design data models, system integration specs, and process flows from scratch based on stakeholder input.
Translate business requirements into clear, actionable product features and enhancements.
Evaluate build vs. buy tradeoffs with enough technical depth to defend your recommendation.
Serve as the liaison between business stakeholders and technical teams.
Own the product roadmap for internal G&A systems and tools.
Create technical documentation, decision logs, and retrospectives that individual contributors can act on without a follow-up meeting.
Manage large, cross-functional initiatives by establishing clear timelines, ownership, and outcomes.
Lead program cadences such as standups, roadmap reviews, retrospectives, and stakeholder updates.
Partner closely with Finance, RevOps, and BI to understand their roadmaps, identify pain points, and proactively propose solutions.
Communicate project statuses and solutions to leadership both in-person and asynchronously via rigorous documentation.
Own the technical learning curve for new systems, and effectively share that knowledge with stakeholders.
Build and maintain dashboards and reporting tools to track key initiative progress and performance metrics.

Benefits

Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays!
Health Benefits - including Medical, Dental, and Vision and an HSA Match.
401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.
Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
Company Events - including monthly company-wide meetings, summer parties, and more.
ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.