Product Manager - Managed IT & Security Services

Aureon•West Des Moines, IA

1d•Hybrid

About The Position

Aureon is seeking a strategic, technically fluent Product Manager to lead the development and lifecycle management of its Managed IT Services and Managed Security product portfolio. This is a high-impact, high-visibility role at the intersection of technology, market strategy, and customer experience, one that will help shape how Aureon competes and grows. The ideal candidate brings a solid understanding of the managed services and technology landscape, including cloud productivity platforms, endpoint and infrastructure management, cybersecurity services, and data connectivity, combined with the product management discipline to turn market insight into well-defined, successfully launched products. You will own the product roadmap, manage strategic vendor relationships, and serve as the internal expert on how technology trends affect Aureon's portfolio and competitive position. This role requires someone who is equally comfortable presenting a product vision to the executive team, negotiating with a technology vendor, and writing a detailed product requirements document. You thrive in a fast-moving environment, think in systems, and care deeply about the customer experience behind every product decision.

Requirements

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
5+ years of product management experience in a managed services provider (MSP), telecommunications company, or technology solutions organization.
Demonstrated experience owning a product roadmap in a managed IT or managed security environment, not just backlog management, but strategic roadmap ownership with clear business outcomes.
Hands-on working knowledge of Microsoft 365, including its productivity, security, and identity capabilities, and familiarity with how businesses license and deploy it.
Working knowledge of managed IT service delivery concepts — including device monitoring and management, patch management, backup and disaster recovery, and endpoint security.
Demonstrated understanding of cybersecurity as it applies to small and mid-size businesses — including the threat landscape, common security service categories, and how managed security is positioned and sold.
Experience managing vendor relationships including contract negotiation, performance management, and platform evaluation/selection.
Strong analytical skills with the ability to frame market opportunity, build business cases, and define pricing strategies.
Familiarity with cloud infrastructure concepts and major cloud platforms (Microsoft Azure, AWS, Google Cloud) including an understanding of how businesses are migrating workloads and what that means for managed service delivery.
A demonstrated aptitude for leveraging AI tools to solve complex problems, improve workflows, and enhance product or customer experiences — comfort with AI is not optional; it is an expectation of how this role will operate and innovate.