ATP - Product Manager - Special Projects
About The Position
As a Senior Product Manager for Special Projects, you’ll guide the strategy, discovery, and delivery of tools and systems that improve how residents, providers, and County staff interact with critical services. You’ll work on initiatives that often cross program or departmental boundaries—helping teams clarify goals, map current workflows, and design practical solutions that make their work easier and more effective. Some efforts will modernize existing processes or systems; others will test new ways of collaborating across agencies or with providers. You’ll be responsible for ensuring each project is grounded in user needs and operational realities, balancing near-term improvements with longer-term opportunities for learning and scale. You’ll work closely with designers, engineers, analysts, and program leaders to define what success looks like and measure progress along the way.
Requirements
- 5+ years of product management experience, including full lifecycle delivery from discovery through launch.
- Strong facilitation and communication skills-able to translate between the needs of program staff, community partners, and technical teams.
- Experience leading projects that involve external vendors, from RFP development through implementation.
- Comfort navigating ambiguous, cross-sector problems and balancing strategic vision with practical implementation.
- Skilled at identifying the smallest viable product or process change that can deliver learning or impact.
- Commitment to improving how government and community systems work for the people they serve.
Nice To Haves
- Experience designing or implementing technology-enabled public or nonprofit programs is strongly preferred.
Responsibilities
- Partner with internal and external stakeholders to identify pain points, define problems, and align on goals for high-priority projects.
- Lead product discovery, scoping, and delivery—translating complex processes into intuitive, user-centered solutions.
- Manage multiple concurrent projects that may vary in size, scope, and level of technical maturity.
- Guide cross-functional teams (engineering, UX, data, operations) to deliver and refine working solutions.
- Support or lead vendor selection and procurement processes, including developing requirements, evaluating proposals, and managing implementation.
- Use rapid prototyping, workflow design, or low-tech pilots to validate concepts before scaling.
- Communicate goals, decisions, and progress clearly to both technical and nontechnical audiences.
Benefits
- This is a salaried role with benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
