About the position
Visa is seeking a driven and strategic Product Manager to shape the future of digital payments through the Visa Token Service (VTS) platform. As a cornerstone of Visa’s global strategy, VTS secures digital commerce and enables innovative payment experiences across channels, devices, and markets. The global VTS team delivers foundational platform capabilities that support tokenization at scale and enable next-generation solutions in close partnership with Visa’s business, technology, and client organizations. This pivotal role sits at the intersection of platform product design, resilience, extensibility, and innovation. As part of the VTS Core Platform team, you will lead mission-critical product initiatives that define and evolve Visa’s token infrastructure. We are looking for a self-starter with deep technical fluency, strong product instincts, and the ability to drive platform thinking—balancing modular design, cross-functional alignment, and long-term scalability. You will work closely with engineering, architecture, operations, regional teams, and global partners to define strategy, build scalable solutions, deliver reusable capabilities, and accelerate adoption across a dynamic, multi-stakeholder ecosystem. If you are proactive, decisive, and passionate about building resilient platforms that support billions of transactions, this is your opportunity to make a global impact.
Responsibilities
- Define and evolve product requirements, use cases, and technical capabilities for the Visa Token Service platform.
- Drive end-to-end product delivery—from concept through launch — in an agile environment.
- Partner with engineering and architecture to build scalable, resilient, and extensible systems.
- Prioritize and manage a product backlog, balancing impact, risk, and strategic fit.
- Define KPIs and success metrics to monitor performance and guide iteration.
- Collaborate with regional and partner teams to incorporate market feedback and ensure global alignment.
- Balance stakeholder priorities while navigating legal, regulatory, and technical constraints.
- Contribute to platform strategy and long-term product roadmap.
- Build cross-functional trust and drive alignment across teams without direct authority.
- Represent VTS in client engagements and integrate partner feedback into product evolution.
Requirements
- Permanent Authorization to work in the U.S. is a precondition of employment for this position.
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
Nice-to-haves
- 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
- Skilled at balancing competing priorities across external stakeholders, legal and regulatory constraints, and innovation goals—particularly in global, partner-facing environments.
- Self-starter who thrives in fast-paced, dynamic settings and adapts quickly to shifting priorities.
- Strong problem-solver with the agility to navigate ambiguity, address root causes, and collaborate across teams to resolve complex issues.
- Technically fluent — experienced in writing PRDs, reviewing architecture and detailed design, evaluating trade-offs, and working with engineering on scalable, resilient solutions.
- Familiar with APIs, ISO specifications, and Swagger.
- Data-driven mindset — adept at defining metrics, analyzing results, and applying insights to guide product decisions.
- Strong relationship builder who fosters alignment across internal teams, external partners, and key stakeholders.
- Clear, effective communicator — able to articulate complex ideas, priorities, and trade-offs to both technical and non-technical audiences.
Benefits
- Medical
- Dental
- Vision
- 401 (k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
