About the position
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! As a Yext Product Manager, you will drive product development and innovation by breaking down complex problems. You will meet customers and work closely with design, engineering, data science, product marketing, customer teams and more to drive discovery to product from start to finish. This role is highly cross-functional – we are constantly presented with opportunities to learn new things and have a big impact throughout our business. We encourage outstanding, high agency individuals interested in having a key role at a great company to apply for this rewarding position.
Responsibilities
- Lead the end-to-end product development lifecycle, from ideation to execution
- Collaborate closely with cross-functional teams to define and deliver products that solve customer problems and drive business growth
- Obsess over the problem space in lockstep with engineering, design, and product marketing
- Meet with current and prospective customers to understand their needs to guide product planning
- Investigate and analyze requests from customers, partners, and stakeholders, designing solutions and driving implementation
- Coordinate feature launches, including testing, beta programs, facilitating documentation, training, customer communication, and adoption measurement
- Present and story tell around current and future product capabilities to internal and external audiences
- Stay updated on industry trends and their potential impacts on our product
- Serve as a resource for employees with product questions and needs
Requirements
- Bachelor’s Degree preferred, or equivalent combination of education, training and experience
- 3-5 years of product management experience in a technology-driven company (preferably SaaS, B2B, Martech), with a track record of successfully launching and iterating products
- Experience working with Messaging or Telecom Platforms
- High agency and initiative-taking ability in a dynamic environment
- Strong leadership, communication, and interpersonal skills to inspire cross-functional teams
- Product mindset with a vision-to-outcomes capability
- Proficient in discussing software systems and proposing improvements
- Excellent written and presentation skills
- Effective collaboration skills in a team environment
- Strong time-management skills and ability to manage multiple initiatives
- Solid work ethic and commitment to delivering high-quality work
- A true team player who brings energy, empathy, and alignment to every collaboration
- Working experience with Design Thinking and Lean Product Development
Benefits
- Medical, dental and vision benefits
- Life insurance
- Short term and long-term disability
- 401(k) retirement plan
- Vacation and sick leave
- Equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets
