About the position
This role sits in Product Enablement (PE) hive within CIB Coverage COO Transformation team to act as a Product Manager to facilitate strategic design and delivery across the end-to-end Credit Lifecycle. PE Hive is aligned to the Ways of Working (WOW) framework, which is a bank wide transformation effort to improve the way we work. It is a critical enabler for execution of our strategy. WOW intends to make it easier for our people to, more quickly and safely, get the right things done for our clients, gearing the Bank for high performance and innovation in a fast paced, dynamic environment. There is a defined investment management standard and governance structure for delivery of change initiatives via a range of agile approaches / methodologies.
Responsibilities
- Support delivery of PE strategic initiatives, focusing on transformation of the Credit lifecycle for Corporate and Investment Banking (CIB) clients.
- Contribute to achieving metrics and business outcomes in line with the CIB business plan.
- Collaborate closely with internal and external stakeholders to manage end-to-end execution of initiatives.
- Lead Working Groups and/or stakeholder engagement to ensure execution is completed to plan.
- Assess the Frontline and Client impact of strategic initiatives and design communications strategies.
- Measure & track the effectiveness of implemented initiatives.
- Proactively update key stakeholders throughout the project lifecycle.
- Implement best practices in product management, data science, and analytics.
- Prepare and maintain product roadmaps based on different dimensions and levels of granularity.
- Prioritize initiatives aligned with strategic goals of the business.
- Work closely with the UX and UI teams to create user journeys and prototypes.
- Support A/B test experiments with end-users and own test readout and analyses.
- Own key capabilities and features in the strategic roadmap.
- Participate in brainstorming sessions during discovery/shaping phase for new initiatives.
- Manage multiple business stakeholders across geographies and client segments.
- Proactively support Agile practices and foster a culture of continuous service improvement.
- Monitor all major risk issues and concentrations.
- Ensure initiatives are delivered consistent with the requirements of the ORF.
- Promote compliance with internal control functions and the external regulatory framework.
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
Requirements
- Bachelors or Master's degree from a reputable university.
- 5+ years of professional work experience in product management or project delivery or as a consultant.
- Functional knowledge of client lifecycle systems in a Corporate, Commercial, or Institutional banking context.
- Good communication skills and analytical mindset.
Nice-to-haves
- Certified in product management or data science.
- Prior experience in data analytics.
- Prior experience in UX/UI design.
Benefits
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days).
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill.
