About The Position

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Role Overview The Product Manager plays a critical role in shaping and delivering product solutions across the Advanced Repair Technologies (ART) portfolio. This role owns initiatives end-to-end—from identifying customer problems and defining product strategy to partnering with engineering and design to deliver high-impact solutions and measuring outcomes after launch. As the voice of the customer, the Product Manager works cross-functionally to ensure products are intuitive, valuable, and aligned with business goals. This role collaborates closely with engineering, design, and business stakeholders to deliver scalable, customer-centric solutions that drive adoption and measurable results.

Requirements

  • Bachelor’s degree in Business, Marketing, Computer Science, Software Engineering, or a related field. Equivalent relevant experience may be considered in place of a degree.
  • 4+ years of experience in a product management or product ownership role within a software or technology organization.
  • Demonstrated experience working directly with customers to understand needs and shape product solutions.
  • Experience collaborating with cross-functional teams including engineering, design, and go-to-market functions.
  • Strong customer focus and problem-solving mindset.
  • Excellent communication and presentation skills with the ability to engage diverse audiences.
  • Ability to prioritize effectively and manage multiple initiatives in a fast-paced environment.
  • Strong analytical and critical thinking skills.
  • Adaptable and comfortable working in a remote or hybrid environment.
  • Proven ability to build relationships and collaborate across teams.

Responsibilities

  • Identify and validate market opportunities through customer interviews, feedback channels, competitive analysis, and internal stakeholder collaboration.
  • Translate insights into clear problem statements aligned with customer needs and business objectives.
  • Partner with design and engineering to explore solution paths, define MVPs, and shape product strategy.
  • Develop and maintain a clear product roadmap with defined goals, success metrics, and release criteria.
  • Prioritize initiatives and features based on customer value, business impact, and technical feasibility.
  • Maintain a well-groomed product backlog aligned with roadmap priorities and delivery timelines.
  • Write clear user stories with detailed acceptance criteria and guide backlog execution throughout the development lifecycle.
  • Collaborate closely with engineering and design to ensure solutions are feasible, well understood, and delivered with high-quality, intuitive user experiences.
  • Manage risks, dependencies, and blockers across teams to keep initiatives on track.
  • Participate actively in Agile ceremonies including stand-ups, backlog refinement, sprint planning, demos, and retrospectives.
  • Foster continuous improvement in product development practices and team collaboration.
  • Coordinate go-to-market plans with Marketing, Sales, Customer Success, and Support to ensure successful product launches and internal enablement.
  • Monitor product adoption, usage trends, and customer feedback to measure success and inform future improvements.
  • Evaluate and prioritize incoming bug reports, feedback, and enhancement requests.
  • Identify opportunities for new integrations, customer segments, and market expansion.
  • Define integration strategies and validate emerging user personas and workflows.
  • Represent the product in customer events, webinars, and industry engagements.
  • Build and manage relationships with key external partners, including OEMs and third-party providers.

Benefits

  • Full benefits starting Day 1: Medical, Dental, and Vision
  • 401(k) with company match
  • Unlimited Flex Time Off plus 10 company-paid holidays
  • Remote-first role with monthly communication stipend
  • Professional development programs, tuition assistance, and quarterly book program
  • Free wellness coaching and pet insurance
  • Home office equipment stipend
  • Employee resource groups and exclusive employee discounts
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