About the position
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unettable live entertainment, and we continue to lead the evolution of our industry today. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
Responsibilities
- Lead product development and management cycle for certain product(s).
- Work closely with engineering, UX design, data analytics, and client success teams to deliver products that align with business goals.
- Drive the discovery process, form hypotheses, define OKRs, and evaluate solutions to maximize impact on clients and business outcomes.
- Build and maintain detailed functional specifications, process maps, and user stories to guide product development.
- Implement a test-and-learn framework to iterate on product capabilities, from MVP to scalable solutions.
- Define and track product KPIs to measure performance and identify opportunities for improvement.
- Partner with stakeholders to create scalable, innovative solutions that address current and future market needs.
- Stay informed about industry trends and emerging technologies to evolve product offerings continually.
- Use data to make informed decisions and track product performance.
Requirements
- BA/BS Degree (4-year) (Advanced Degree Preferred) bachelor's degree or equivalent experience required; degree in Business, Management Information Systems, Computer Science or related field preferred.
- 3+ years' experience in a Product Management Role.
- Experience with integrated B2B2C/B2B products and emerging trends.
- Experience working in a complex global technology company.
- Experienced with the Discovery process: collecting qualitative customer feedback and quantitative data to inform decisions.
- Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, sales, and marketing.
- Able to demonstrate the product management discipline when working on projects.
- Skilled in building products that scale and meet customer needs.
- Strong presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
- Knowledge of the product marketing / launch process.
- Familiarity with standard development tools such as Jira, Trello, etc.
- Strong organizational skills within a highly demanding environment.
- Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus.
Benefits
- Extraordinary People - we're not kidding!
- Meaningful Mission - ing revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.
