Product Operations Analyst

SafeLease•Niles, NY

About The Position

At SafeLease, we're rethinking how P&C insurance is sold in an age of technological change. We believe the industry's biggest inefficiencies aren't technical problems — they're structural ones. And we're building the team to tackle them. SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. Most insurance companies either distribute products or bear the risk — we do both. We back our policies with our own capital, which means we control the full stack: product design, tech, and the speed at which we move. That end-to-end ownership lets us offer customers real flexibility, saving time and money for more than 4,000 properties insured for billions in value nationwide. We're a team of 70, growing over 100% annually, and we've done it without sacrificing profitability or culture. Here, you'll get high discretion and a wide aperture of problems to solve. We embrace the newest technologies, move fast together, and operate with the intensity of a small company where every person's work is visible. If you're looking for a place to sharpen your craft alongside people who take their work seriously, you'll fit right in.

Requirements

Bachelor’s degree in Business, Economics, or a related field; advanced degree (e.g., MBA) is a plus.
2-4 years of experience in management consulting, ideally at a top-tier firm, with exposure to strategy and operations projects.
Proven project management skills, with experience leading cross-functional initiatives and managing multiple stakeholders.
Strong analytical skills, including proficiency with tools like Excel, SQL, or Tableau for data analysis and visualization.
Excellent communication and presentation skills, with the ability to distill complex ideas for diverse audiences.
Experience working with Product, GTM, or Support teams in a fast-paced, dynamic environment.
Ability to thrive in ambiguity and manage competing priorities effectively.

Nice To Haves

Experience with process optimization or change management in a tech or startup environment.
Familiarity with project management tools (e.g., Asana, Jira, or Monday.com).
Exposure to GTM strategy, customer success, or product development cycles.
Experience in the self-storage and/or insurance industry.

Responsibilities

Partner with Product, GTM, and Support teams to identify operational inefficiencies and develop solutions to improve cross-functional workflows.
Conduct data analysis to uncover insights, track KPIs, and inform strategic decisions.
Manage and execute projects, ensuring timely delivery and alignment with organizational goals.
Develop presentations and reports to communicate findings and recommendations to stakeholders.
Support the design and implementation of processes to enhance scalability and efficiency.
Collaborate with senior leadership to align operational initiatives with company strategy.
Facilitate cross-departmental meetings to ensure alignment and progress on key projects.