Cornell Universityposted over 8 years ago
Full-time
Ithaca, NY
Educational Services
Production Operations Analyst2016-09-22 00:00:00https://www.higheredjobs.com/international/details.cfm?JobCode=176350129&Title=Production%20Operations%20Analyst
Production Operations Analyst
Institution:
Cornell University
Location:
Ithaca, NY
Category:
Admin - Computing - Support and Training
Posted:
09/22/2016
Type:
Full Time
The Production Operations Analyst will perform multiple activities in support of production control operations of administrative systems.
Perform multiple activities in support of production control operations of administrative systems including: workflow management which consists of PeopleSoft and KFS environments primarily, system and data file management, as well as distributed system support - primarily our Automation environment based on Cisco's Tidal Enterprise Scheduler (TES) and its entirety residing on Windows VM(s). Independently provide secondary support in General workflow in select areas across platforms in both manual and automated environments.
Identify, monitor and propose solutions to problems related to interdependent areas of production control systems working in union with Production Control peers and Production Engineering team members as well as address customer and developer needs. Assist in incorporating relevant (new) technologies and/or workflow methodologies along with procedural deployments and updates pertinent to these technologies or existing processes /workflows. Transfer of knowledge for on-going support where pertinent - staff and customer.
Exceptional interpersonal communications and organizational skills are essential to successful performance in the Production Operations Analyst role, as is a strong technical writing background to maintain our libraries of documentation. Must be a motivated self-starter capable of seeing large pieces of a project through to completion with minimal guidance as efficiently as possible. Must be a strong multi-tasking individual able to maintain momentum in many diverse areas of Production Control and IT itself. Collaborate with experienced Production Control and Engineering staff members to establish / retain best practices and standard operational processes with accuracy and consistency for zero start-up scenarios and duplication as well as efficiency to process and deployment of automation.
* This position will be expected to be available outside standard university business hours to resolve outages and/or system changes, critically high periods, as required though this is mostly (once integrated) a large percentage remote support position.
Required Qualifications
Bachelor degree or combination of equivalent experience and education / training-certification in a technical field. At least 3 to 5 years of Production Control and/or IT Operations experience, or equivalent experience in an IT technical role. At least 1 year experience of service delivery in a technical-oriented, customer support environment required.
* Ability to create basic SQL Queries and provide accurate and detailed reporting.
* Experience with application support.
* Ability to assess and schedule workflow in consideration of system resources and customer SLA using both automation and manual means.
* Strong understanding of WIN and UNIX OS and distributed system environments.
Preferred:
Experience configuring and using an enterprise scheduling system (Automation) preferred. Moderate Database knowledge and understanding of Peoplesoft batch processing and Peopletools ver 8.49an asset.
No Visa sponsorship available for this position.
No relocation assistance available for this position.
University Job Title:
Consultant/Advisor Sr
Level:
F
Pay Rate Type:
Salary
Company:
Endowed
Contact Name:
Cyndi Morris
Number of Openings:
1
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities.
Background check may be required.
2016-09-21-07:00
Application Information
Contact:
Cornell University
Online App. Form:
https://cornell.wd1.myworkdayjobs.com/en-US/CornellCareerPage/job/Ithaca-Main-Campus/Production-Operations-Analyst_WDR-00008840-1
Cornell University is an equal opportunity, affirmative action educator and employer.
Apply through Institution's Website
? Copyright 2016 Internet Employment Linkage, Inc.
Production Operations Analyst
Institution:
Cornell University
Location:
Ithaca, NY
Category:
Admin - Computing - Support and Training
Posted:
09/22/2016
Type:
Full Time
The Production Operations Analyst will perform multiple activities in support of production control operations of administrative systems.
Perform multiple activities in support of production control operations of administrative systems including: workflow management which consists of PeopleSoft and KFS environments primarily, system and data file management, as well as distributed system support - primarily our Automation environment based on Cisco's Tidal Enterprise Scheduler (TES) and its entirety residing on Windows VM(s). Independently provide secondary support in General workflow in select areas across platforms in both manual and automated environments.
Identify, monitor and propose solutions to problems related to interdependent areas of production control systems working in union with Production Control peers and Production Engineering team members as well as address customer and developer needs. Assist in incorporating relevant (new) technologies and/or workflow methodologies along with procedural deployments and updates pertinent to these technologies or existing processes /workflows. Transfer of knowledge for on-going support where pertinent - staff and customer.
Exceptional interpersonal communications and organizational skills are essential to successful performance in the Production Operations Analyst role, as is a strong technical writing background to maintain our libraries of documentation. Must be a motivated self-starter capable of seeing large pieces of a project through to completion with minimal guidance as efficiently as possible. Must be a strong multi-tasking individual able to maintain momentum in many diverse areas of Production Control and IT itself. Collaborate with experienced Production Control and Engineering staff members to establish / retain best practices and standard operational processes with accuracy and consistency for zero start-up scenarios and duplication as well as efficiency to process and deployment of automation.
* This position will be expected to be available outside standard university business hours to resolve outages and/or system changes, critically high periods, as required though this is mostly (once integrated) a large percentage remote support position.
Required Qualifications
Bachelor degree or combination of equivalent experience and education / training-certification in a technical field. At least 3 to 5 years of Production Control and/or IT Operations experience, or equivalent experience in an IT technical role. At least 1 year experience of service delivery in a technical-oriented, customer support environment required.
* Ability to create basic SQL Queries and provide accurate and detailed reporting.
* Experience with application support.
* Ability to assess and schedule workflow in consideration of system resources and customer SLA using both automation and manual means.
* Strong understanding of WIN and UNIX OS and distributed system environments.
Preferred:
Experience configuring and using an enterprise scheduling system (Automation) preferred. Moderate Database knowledge and understanding of Peoplesoft batch processing and Peopletools ver 8.49an asset.
No Visa sponsorship available for this position.
No relocation assistance available for this position.
University Job Title:
Consultant/Advisor Sr
Level:
F
Pay Rate Type:
Salary
Company:
Endowed
Contact Name:
Cyndi Morris
Number of Openings:
1
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities.
Background check may be required.
2016-09-21-07:00
Application Information
Contact:
Cornell University
Online App. Form:
https://cornell.wd1.myworkdayjobs.com/en-US/CornellCareerPage/job/Ithaca-Main-Campus/Production-Operations-Analyst_WDR-00008840-1
Cornell University is an equal opportunity, affirmative action educator and employer.
Apply through Institution's Website
? Copyright 2016 Internet Employment Linkage, Inc.
