About the position
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company's standards. Product Operations Educators receive and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product sell-through. Support guests on the retail floor by providing service or connecting the guest to another team member.
Responsibilities
- Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment.
- Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
- Receive and process product deliveries according to the company's standards, such as folding, sorting, and hanging product to optimize space and productivity.
- Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., damages, consolidations).
- Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organization and presentation.
- Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
- Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest's experience.
- Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
- Use in-store technology to support store operations and provide positive guest experiences.
Requirements
- Must be legally authorized to work in the country in which the store is located.
- Must have the ability to travel to assigned store with reliable transportation methods.
- Must be 18 years of age or older.
Nice-to-haves
- Education: High school diploma/GED/equivalent, or above.
- Experience (not necessarily the only focus of a role): retail, distribution center, or warehouse operations related (for example, stocking or inventory processing experience).
Benefits
- Extended health and dental benefits, and mental health plans.
- Paid time off.
- Savings and retirement plan matching.
- Generous employee discount.
- Fitness & yoga classes.
- Parenthood top-up.
- Extensive catalog of development course offerings.
- People networks, mentorship programs, and leadership series.
