About the position
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.
Responsibilities
- Serve as 2nd level support to customers for 'how-to' guidance when engaged.
- Assist with refining backlog items and proactively suggest areas of investment.
- Assist in and refine requirements, identifying potential areas of improvement in user experience and value creation.
- Complete Low to Medium complexity configuration as well as Quality Assurance testing when needed.
- Conduct various forms of testing, document issues, retest, communicate with test leads and peers.
- Complete assigned change tasks and support training and documentation of changes.
- Contribute to design thinking and ideation.
- Timely completion of daily, weekly, and periodic tasks.
- Assist on large projects and initiatives.
- Handle requests from business, perform assigned steps in business processes.
- Coach newer teammates as needed.
Requirements
- Bachelor's degree, or equivalent work experience.
- Typically, more than five years of applicable experience.
Nice-to-haves
- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends.
- Experience in building and testing process workflows in enterprise environments.
- Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls.
- Thorough knowledge of Risk/Compliance/Audit competencies.
- Strong analytical, process facilitation and project management skills.
- Effective presentation, interpersonal, written, and verbal communication skills.
- Effective relationship building and negotiation skills.
- Proficient computer navigation skills using a variety of software packages.
- Applicable professional certifications - CTPRP preferred.
- Demonstratable knowledge of third-party risk management and related frameworks.
- 4+ years' experience using Archer eGRC and other risk management platforms.
- 2+ years' experience working with Contract Lifecycle Management platforms.
- Experience working in an AGILE Scrum environment.
- Experience training AI models & designing prompts desired.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year.
