Product Specialist - Fraud & AML

CSI

1d

About The Position

The primary responsibility of the Product Specialist – Fraud & AML is to serve as the subject matter expert for CSI’s fraud prevention and anti–money laundering product suite. This role is accountable for delivering high-quality product demonstrations to CSI customers and prospects, clearly showcasing product capabilities, value propositions, and alignment with financial crime compliance needs. Success in this position requires a deep understanding of Fraud and AML technology, industry regulations, emerging trends in financial crime, and the operational challenges faced by financial institutions. The Product Specialist must maintain an expert-level knowledge of the product offering, continuously monitor industry changes, and ensure the solution evolves alongside market and regulatory demands. Leveraging their expertise, the Product Specialist will build credibility both internally and externally, supporting sales initiatives, informing product strategy, and helping customers navigate complex fraud and AML requirements. This role helps ensure that CSI’s Fraud & AML solutions remain best-in-class, competitive, and tightly aligned with the needs of the community banking market.

Requirements

• Education or job knowledge equivalent to a college or university undergraduate education.
• The minimum amount of relevant work and/or industry experience required to successfully perform the job is at least two (3) years.
• Strong understanding of Fraud and AML technologies, including transaction monitoring, risk scoring, case management, and customer due diligence/KYC processes.
• Knowledge of financial crime regulations and guidance (e.g., BSA/AML, OFAC, FFIEC, FATF) and how they impact financial institutions.
• Proven ability to deliver compelling, clear, and accurate product demonstrations to both technical and non-technical audiences.
• Ability to translate complex product capabilities into meaningful customer value propositions.
• Strong problem-solving skills with the ability to understand customer use cases and align them with product functionality.
• Ability to work collaboratively with Sales, Product Management, Marketing, and Implementation teams.
• Skilled at gathering market feedback and channeling insights to internal teams to support product roadmap and strategy.
• Comfortable representing the company at conferences, trade shows, and industry events

Responsibilities

• Delivers high-quality product demonstrations for CSI’s Fraud and AML solutions to customers and prospects, clearly articulating product value and industry relevance.
• Maintains deep subject matter expertise in fraud prevention and AML technology, regulations, and financial crime trends to support sales efforts and strengthen CSI’s market position.
• Partners with Sales and Marketing to support pipeline development by providing product expertise, attending prospect calls, and contributing to strategy for Fraud/AML opportunities.
• Represents CSI at trade shows, conferences, and industry events to showcase the Fraud & AML product suite and gather insights on emerging threats and regulatory developments.
• Leverages current industry knowledge—including fraud typologies, AML compliance requirements, and core banking trends—to enhance CSI’s value proposition and improve win rates.
• Stays informed on evolving fraud schemes, AML regulatory updates, and technological advancements to ensure product messaging and demonstrations remain current and compelling.
• Collaborates closely with cross-functional teams, including Product Management and Marketing, to refine product positioning, support roadmap initiatives, and identify new growth opportunities within the Fraud & AML market.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level