About the position
Ferguson is currently seeking to fill an immediate need for an Irrigation Industry Product Specialist. As a Product Specialist, you will provide technical product expertise to our outside sales and field partners for customers, and consultants for residential sports field and golf course irrigation related product. If you have prior experience with Irrigation Industry outstanding communication skills, and love helping others solve problems, this is an excellent opportunity to grow with an industry-leading organization. The incumbent will need to reside in Fargo or Bismarck ND.
Responsibilities
- Act as the subject matter authority for Irrigation Industry products and provide consultative product selection recommendations
- Create and maintain consultative sales relationships with new and existing clients, including providing product suggestions and expertise, conducting client and job-site visits, and collaborating with partners at all levels to promote Ferguson products
- Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times
- Provide technical product knowledge and product training to customers and internal associates
- Assist in developing AutoCAD designs, quotes for projects, including updating for product changes and adjusting for pricing-related issues
- Establish and foster strong vendor relations
- Monitor job throughout the lifecycle and through completion to ensure that any changes are accounted for and communicated
- Maintain customer job quotes, job correspondence, vendor pricing, and the job status
- Align inventory management goals and maintenance of job performance against job expectations
- Coordinate product delivery to job-sites
- Work with other branch personnel to ensure phenomenal customer service from the order to the delivery and beyond
- Continually improve product knowledge in order to promote a professional image in the field
Requirements
- 2-3 years of construction related inside sales, project management, project coordinator, installation technician or estimator / drafting experience
- 2 year technical college or 4-year bachelor's degree, a plus
- Prior use of PlanSwift, or similar estimating software, a plus
- AutoCAD software, a plus
- Experience reading blueprints, specifications, or drawings, preferred
- Strong proficiency with computer and software programs, including all Microsoft Applications
- Intermediate Excel skills, such as pivot tables, a plus
- Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization
- Ability to be flexible, adaptable, and multitasking skills needed, including the ability to prioritize multiple, urgent requests
- Proven time management and organizational skills
- Detailed and able to maintain a high level of accuracy
- Self-starter, creative problem solver, and self-sufficient
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
