Product Specialist

Royal Bank of Canada • Minneapolis, MN

2d • $90,000 - $160,000

About The Position

What is the opportunity? As a Product Specialist within RBC’s US Clearing & Custody Institutional Services, you will help advance the current product offering and drive the next generation of capabilities to support our Institutional offering. You will be part of a broader product organization that focuses on advancing all the tools and products our Institutional broker-dealers leverage to serve clients. Interacting extensively with prospective clients, existing clients, various business lines of RBC, operational partners and external vendors you will support the strategic vision of Institutional Services. Your ability to understand client needs by identifying where our strengths and weaknesses are in terms of our offering will be critical in creating a path that leads the business in the direction of success. You will also be heavily involved with supporting various functions aligned with Institutional Services that include product expertise for various financial instruments (equities, fixed income, options, underwritings), clearance & settlement, data analytics, and sales. What will you do? Support the development and execution of business plans for Institutional Services Partnering with Institutional Business Development and RBC departments to troubleshoot escalations Prioritize and drive technical innovation to support straight through processing, self-service field capabilities, risk mitigation, expense reduction and service excellence Work closely with client service teams, technology, business management, and various operational departments by advising or consulting on trading related matters such as settlements, regulations, syndicate processing, trade order management internal/external Support various functions that align with Institutional Services which will include product support for equities, fixed income, options and more Partner with business leaders to enable future growth, efficiencies and exemplary service Oversee complex exception-based and/or highly specialized department deliverables and processes to ensure controls are effectively managing work quality, mitigating risk and aligned to regulatory adherence Monitor implementation and effectiveness of new Technology solutions, processes/procedures to increase timeliness, reduce expenses, and/or enrich service Work directly with existing clients to support or troubleshoot their production needs Partner with Business Development to successfully expand our client base through the sales and referral process. This will include participating on calls with prospects to thoroughly understand their needs Become familiar with our existing technology footprint and identify ways to expand our product offering through internal collaboration or third-party integration What do you need to succeed? Must-have 5+ years experience of trade settlement/operations and/or product management in a financial services company Willingness to question status quo, identify and escalate issues Strong risk management and control mindset Ability to analyze and break down ambiguous or complex issues into concrete deliverables and takes responsibility for ensuring deliverables are met Ability to execute and manage multiple priorities and project concurrently Proven track record of delivery; ability to drive concepts to execution Nice-to-have Series 7 license Experience with fixed income operations, settlements and clearing What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to do challenging work. Opportunities to build close relationships with clients. The expected salary range for this particular position is $90,000-$160,000, depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value

Requirements

• 5+ years experience of trade settlement/operations and/or product management in a financial services company
• Willingness to question status quo, identify and escalate issues
• Strong risk management and control mindset
• Ability to analyze and break down ambiguous or complex issues into concrete deliverables and takes responsibility for ensuring deliverables are met
• Ability to execute and manage multiple priorities and project concurrently
• Proven track record of delivery; ability to drive concepts to execution

Nice To Haves

• Series 7 license
• Experience with fixed income operations, settlements and clearing

Responsibilities

• Support the development and execution of business plans for Institutional Services
• Partnering with Institutional Business Development and RBC departments to troubleshoot escalations
• Prioritize and drive technical innovation to support straight through processing, self-service field capabilities, risk mitigation, expense reduction and service excellence
• Work closely with client service teams, technology, business management, and various operational departments by advising or consulting on trading related matters such as settlements, regulations, syndicate processing, trade order management internal/external
• Support various functions that align with Institutional Services which will include product support for equities, fixed income, options and more
• Partner with business leaders to enable future growth, efficiencies and exemplary service
• Oversee complex exception-based and/or highly specialized department deliverables and processes to ensure controls are effectively managing work quality, mitigating risk and aligned to regulatory adherence
• Monitor implementation and effectiveness of new Technology solutions, processes/procedures to increase timeliness, reduce expenses, and/or enrich service
• Work directly with existing clients to support or troubleshoot their production needs
• Partner with Business Development to successfully expand our client base through the sales and referral process. This will include participating on calls with prospects to thoroughly understand their needs
• Become familiar with our existing technology footprint and identify ways to expand our product offering through internal collaboration or third-party integration

Benefits

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed