Product Support Specialist- Sales

About the position

To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

Responsibilities

• Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position.
• Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations.
• Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.
• Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.
• Monitor project progress; communicate project status to sales teams, product teams and customers.
• Ensure follow up and resolution of issues is completed on a timely basis.
• Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

Requirements

• Bachelor’s degree and at least 2 years of sales or customer service-related experience.
• Experience developing presentations for various audience levels.
• Willing to travel for business purposes (within state and out of state).

Benefits

• Health insurance
• Life and disability insurance
• 401(k) contributions
• Paid time off