Product Trainer - Provider Compensation
About The Position
At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people—grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years’ experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. We are currently seeking a Product Trainer for our Provider Compensation platform specializing in developing the training approach, creating training materials, and delivering focused product training to our clients and end users. As a Product Trainer, you’ll have responsibilities to develop and deliver a training framework and associated education for our core technology products. Preference will be given to candidates located in the Dallas area who are willing to work a hybrid schedule.
Requirements
- Bachelor’s Degree
- 2+ years of experience as a trainer in midsize companies is required
- Experience and comfort with Microsoft Office 365 applications is required
- Demonstrated interest in technology and/or technical processes is required
- Positive team player, with exceptional written and verbal communication skills
- Strong interpersonal and presentation skills with experience in creating and/or presenting training materials
- Attention to details, strong analytical skills and ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
- Ability to develop collaborative relationships with customers and proven track record of working collaboratively to improve customer experience
- Demonstrate strong interpersonal and communication skills while working with diverse audiences that include project manager and support teams
Nice To Haves
- Healthcare domain background is a plus
Responsibilities
- Developing, coordinating, and conducting core product training, both clients as well as internal users.
- Conducting orientation programs and training for new employees.
- Coordinating with the necessary internal resources to design the training roll out approach including complete testing and training schedules.
- Create training documents and update user manuals to match the client specific scope requirements for our technology products
- Work closely with business stake holders, end users, sales, product management, technical support, IT, and other internal stakeholders to understand training needs.
- Monitor and evaluate program effectiveness, evaluate, and implement improvements and grow adoption.
- Ability to multitask and maintain tight timelines and priorities in a highly professional manner.
- A commitment to continuous learning and process improvement is essential.
- Ability to travel 20 to 30% of the time within the United States as required.
Benefits
- Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled
- $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan
- Unlimited Paid Time Off
- Pre-Tax and Roth 401(K) Retirement Options
- On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
