Production Control / Customer Service Coordinator

Magna International

About The Position

What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market. Job Responsibilities: Scope of Position To ensure customer shipping requirements are met and exceeded to the highest standards of customer service. Immediately escalate any deviations to Management & support Materials Team in day-to-day responsibilities.

Requirements

High School diploma or equivalent, post-secondary program an asset
2 – 3 years’ experience working in a shipping / production environment
Familiarity with automotive Tier 1 and Tier 2 customer shipping procedures and portals
Experience with MRP software preferred
Excellent communication skills, both written and verbal
Self-motivated
Able to work independently
Strong organizational skills, with the ability to manage multiple tasks
Strong attention to detail
Experience with Microsoft products
Physically able to perform the essential duties of the position.

Nice To Haves

Familiarity with EPICOR CMS software
Experience gained working inside Magna
Knowledge of Ford DDL / SDS / SIMS systems and related procedures
Knowledge of Chrysler SMART / DRIVE systems and related procedures
Knowledge of GM Supply Covisint systems and related procedures

Responsibilities

To process all EDI releases and manual releases
To plan and control shipments
Monitoring of customer inventory system queries in a timely manner (if applicable) or providing backup to do this (requires complete familiarity with Ford DDL, Chrysler SMART, Honda systems)
Customer delivery performance 99%
Responsible for all transportation, logistics and premium freight for customer base
Develop customer relationships and provide Best-in-Class service
Maintain daily inventory and cycle count adjustment
Daily loading of releases, into the MRP software
Monitor customer releases daily. Investigate variances & notify the team of any significant changes in customer demand
Maintain and arrange, all routing instructions, routers and expedites, as required
Maintain MRP data integrity
Maintain production control contact with all assigned customers, as required
Departmental Inventory/Reduction/Accuracy targets
Set/Verify schedules for equipment
Communicate with suppliers to ensure materials are delivered as required
Create work instructions for daily, monthly, yearly responsibilities and be able to cross-train as required
Ensure schedules/reminders are in place to complete critical monthly & yearly tasks
TS16949 awareness and adherence
ISO14001 awareness and adherence
Work safely and within the guidelines of the Deco Employee Handbook
Commitment to continuous improvement and workplace safety
Other duties as may be required.
Accepts personal responsibility to plan and conduct their work safety in compliance with the Occupational Health & Safety Act as well as company policies and guidelines.
Responsible for good housekeeping in your area
Lean Manufacturing and 5S concepts awareness and adherence
Commitment to continuous improvement and work place safety