Production Manager

ND Landscape Services • Georgetown, MA

8h

About The Position

ND Landscape Services has been providing Full-Service Landscaping for clients in the North Shore and Metro North area since 1980. We are seeking a motivated and experienced Landscape Maintenance Production Manager to oversee and manage daily operations for our landscape crews, ensuring high-quality work and customer satisfaction. This position will involve direct leadership of teams, managing resources, and optimizing operational efficiencies to meet company goals and customer expectations. The successful candidate will be responsible for driving performance, improving margins, and maintaining positive relationships with both customers and staff.

Requirements

• Strong leadership and team management skills with the ability to coach and mentor staff.
• Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail, ensuring quality work and accurate recordkeeping.
• Excellent communication skills to build and maintain relationships with both customers and staff.
• Strong financial acumen, with the ability to monitor P&L statements, budgets, and other financial metrics.
• Proven experience in landscape management, operations, or a related field.
• At least 3-5 years of leadership experience in managing teams and operations.
• Experience managing financials, budgets, and P&L statements in a service-driven environment.
• Knowledge of landscape industry standards, quality control processes, and customer service best practices.
• Ability to lift and move up to 50 pounds, as needed for equipment and material handling.
• Ability to stand, walk, and navigate outdoor terrain as needed.
• Ability to use a computer and sit at a desk indoors for extended periods for administrative tasks and communication.

Responsibilities

• Achieve Gross Margin as outlined in the budget, focusing on revenue hours, efficiency, hourly crew wages, material markups, and gross profit.
• Ensure high-quality landscape work through job audits, customer feedback, and coaching, meeting performance expectations and managing quality control.
• Coach, develop, and hold accountable direct reports to achieve performance goals, ensuring the retention of top talent and maintaining team efficiency.
• Manage the schedule board with AMs to meet customer expectations and maximize operational efficiency, ensuring work is scheduled in advance and communicated clearly to customers.
• Oversee accurate and timely paperwork completion, including work orders, purchase orders, and accurate entries in mobile applications.
• Manage fleet and equipment to ensure proper maintenance, operational readiness, and effective communication with the Fleet Manager.
• Play a lead role in Snow Operations during the winter.

Benefits

• Annual salary plus bonus potential
• Eligible employees have access to a variety of company benefits including our health and dental plans, HSA, 401k, LTD/STD, Life Insurance, Paid Time Off, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed