Production Quality Engineer

Johnson Controls•San Antonio, TX

1d•$85,000 - $117,000•Onsite

About The Position

Role Overview The Sr. Quality Engineer serves as a technical leader within the Johnson Controls Chillers manufacturing facility, driving product and process quality while ensuring adherence to the Quality Management System (QMS). This position operates in a fast‑paced, low‑mix production environment characterized by demanding customer timelines, active NPI/ECN activity, and complex electromechanical assemblies. This role leads root cause investigations, APQP activities, supplier quality escalations, and data‑driven improvement initiatives aimed at increasing First Pass Yield (FPY), reducing customer escapes, minimizing scrap. Close collaboration with Operations, Engineering, and Global Quality is essential to maintaining robust processes and delivering flawless products.

Requirements

Bachelor’s degree in Engineering, Quality, or a related discipline.
3–5+ years of experience in manufacturing quality engineering.
Strong knowledge of PFMEA, Control Plans, MSA, SPC, and structured problem‑solving tools (8D, DMAIC, A3).
Proficiency in data analysis, capability indices, and dashboard/report creation.
Excellent communication and cross‑functional collaboration skills.

Nice To Haves

Experience in HVAC (Highly desirable), automotive, or electromechanical manufacturing.
Certifications such as Six Sigma Green/Black Belt, ISO 9001 Internal Auditor, or GD&T (Highly desirable).
Bilingual capabilities (Local language and spanish).

Responsibilities

Support the upkeep and effectiveness of the site QMS in accordance with ISO 9001 and internal requirements.
Participate in internal and external audits; lead corrective actions and ensure timely closure of findings.
Maintain and update documented information, including procedures, work instructions, control plans, and PFMEAs.
Lead daily quality engineering activities for in‑process and final inspections.
Develop initiatives to strengthen our testing capabilities and implement CTQ and SPC on the assembly lines
Ensure the implementation of a robust control plan and PFMEA across the assembly lines
Manage the daily review board, including defect analysis, dispositions, and nonconforming material documentation.
Drive systemic corrective actions using 8D, A3, DMAIC, or similar methodologies.
Partner with Supplier Development & Performance (SD&P) and Supplier Quality Engineering (SQE) to resolve supplier‑related issues and support 8D responses.
Ensure Engineering Change Notices (ECNs) are implemented with appropriate risk assessment, verification, and documentation updates.
Work closely with Engineering to ensure manufacturability and strong design/process controls.
Use enterprise QMS and issue‑tracking systems to document and resolve issues.
Analyze quality data and develop dashboards for FPY, scrap, and other key metrics.
Ensure data accuracy and leverage analytics to identify trends and improvement opportunities.
Provide clear updates on quality performance, risks, and improvement actions to the Plant Quality Manager and operations leadership.
Participate in tiered meetings and support decision‑making with data-driven insights.
Prepare concise reports, presentations, and technical summaries for internal stakeholders.
Champion a Zero Harm and quality‑first culture across the plant.
Mentor junior engineers and quality auditors; support training on quality tools, standards, and audit readiness.