Professional Services Coordinator

Intertek • Kentwood, MI

8h • Onsite

About The Position

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Professional Services Coordinator to join our Transportation Technologies team in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in business and corporate services.

Intertek's Transportation Technologies team  offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

The Professional Services Coordinator is responsible for supporting departmental professional services initiatives and providing administrative support across technical, administrative, quality, and production teams.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Requirements

• High school diploma or equivalent.
• 1+ years successful experience utilizing Windows, Microsoft Word, and Excel.
• Proven ability to independently plan, organize, and complete projects within established standards, objectives, and time frames.
• Ability to work in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines.
• Ability to communicate and interact effectively in verbal, written, and presentation formats.
• Must be detail-oriented and able to effectively prioritize and organize workload, with efficient time management skills.
• Must be customer focused and quality-driven.
• Must possess the fundamental technical and administrative skills required to perform the job duties
• Ability to sit and work on a computer for prolonged periods of time.
• Physical dexterity to perform the clerical functions which are inherent to the position, such as:  data entry via computer keyboard, writing, operating a telephone, and filing
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work

Responsibilities

• Act as liaison, coordinating legal and marketing communications with industry stakeholders
• Perform administrative duties to support the technical, administrative, quality, and production departments
• Track and respond to customer support/information inquiries
• Coordinate and draft communications and manage documentation of customers' inquiries
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED