Professional Services, Solutions Architect

ConductorOne

141d

About The Position

ConductorOne is the modern identity governance platform that makes it possible to move beyond the limitations of legacy IGA and reduce the identity attack surface with confidence. Designed for flexibility, ConductorOne provides a broad range of direct connectors to integrate with cloud, infrastructure, on-prem, and homegrown tools. The platform’s Access Fabric brings together previously siloed access and permissions data from across a company’s environment. This provides real-time visibility and dynamic access controls that allow businesses to reduce identity risks, move to just-in-time access, automate access reviews, and manage the full identity lifecycle. The platform delivers intuitive user experiences that help teams get up and running faster, using powerful automation backed by AI to significantly improve productivity. ConductorOne is trusted by forward-thinking enterprises like DigitalOcean, Instacart, NFI, Ramp, and Zscaler.

Requirements

• 5-8 years in IAM, IT, Security, Consulting SaaS related businesses.
• Strong foundation in designing and implementing IAM frameworks, including experience with RBAC best practices and governance processes.
• Hands-on experience with directory services (Active Directory/Entra, Okta, LDAP, etc.) and large-scale enterprise systems.
• Experience with cloud platforms (Google Cloud Platform, AWS, Azure) and IaC tools like Terraform, AWS CloudFormation, or Microsoft Bicep.
• Familiarity with containerization and orchestration technologies like Docker, Kubernetes, and Red Hat OpenShift.
• Experience with API Management and robotic process automation (RPA) solutions.

Nice To Haves

• Experience in successfully onboarding extra large sized customers with a technical product.
• Program management expertise to ensure repeatable success across multiple simultaneous onboardings.
• Strong communication, presentation, and leadership skills.
• Excellent organizational and project management skills.

Responsibilities

• Own the role of a product expert as the technical advisor on our largest strategic customer accounts.
• Partner with the Customer Success Managers to ensure a customer is effectively using the platform and successfully onboarded according to their business objectives.
• Provide guidance and support to customers struggling to implement additional components of the product prior to go-live.
• Improve technical documentation [videos, articles, guides] and our product strategy/process with insights from customer experiences.
• Learn the ins and outs of the identity security landscape.
• Teach internal teams and other customers on best business practices to implement identity security solutions.

What This Job Offers

• Number of Employees: 11-50 employees