Program Assistant - Membership

Washington State University • Pullman, WA

6d • Onsite

About The Position

The Program Assistant performs a variety of complex and unique duties associated with public media programs involving membership relations, administration and gift accounting for Northwest Public Broadcasting ( NWPB ). These duties can include but are not limited to assisting the principles in the areas of membership, outreach, and major donors relation with the administration. Coordination in functions such as: quantitative and qualitative reporting; membership data entry; member and listener correspondence; customer service for members, donors, listeners, viewers and the general public; special event planning support; donation data entry; cash handling; and purchasing.

Requirements

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Demonstrated knowledge of MS Office products including Outlook, Word, Excel, and PowerPoint.
• Customer service experience which included telephone or reception duties.

Nice To Haves

• Experience in the field of development or charitable giving.
• Experience with Allegiance software.
• One (1) year cash handling experience.
• Experience processing credit card transactions.

Responsibilities

• assisting the principles in the areas of membership, outreach, and major donors relation with the administration
• Coordination in functions such as: quantitative and qualitative reporting
• membership data entry
• member and listener correspondence
• customer service for members, donors, listeners, viewers and the general public
• special event planning support
• donation data entry
• cash handling
• purchasing

Benefits

• WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED