Program Assistant
About The Position
The Mid-America Regional Council (MARC) is seeking a qualified individual to serve as a Program Assistant for our Public Safety Team. This person will manage administrative tasks for the team, coordinate travel, spending and logistics and support on the overall team coordination. About MARC MARC, the association of local governments and metropolitan planning organization for the bistate Kansas City region, promotes and supports cooperation on regional issues, including transportation, the environment, our workforce and economy, aging services, community development, quality early learning, public safety communications and emergency services. MARC has a collaborative work environment with a culture based on integrity, innovation, respect, belonging, impact and leadership. About this position This is a full-time, non-exempt position supporting the Local Government Services Department, reporting to the Public Safety Operations Manage. This position will handle the following day-to-day responsibilities:
Requirements
- Ability to communicate effectively both verbally and in writing, in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
- Provides excellent service to internal and external customers, demonstrating a positive approach and providing timely and thorough responses.
- Ability to work independently, manage multiple tasks and meet deadlines.
- Ability to take initiative to plan and complete assigned work with a high level of accuracy.
- Ability to coordinate program activities and organize meetings.
- Ability to accurately prepare and maintain documents, correspondence, files, and reports. Knowledge of records administration and maintenance techniques and procedures.
- Proficiency with Word, Excel, Teams, Office 365, and ability to learn and use various software platforms.
- Ability to make sound decisions by applying policies and procedures and using available resources.
- Looks for new and innovative ways to accomplish work. Identifies internal practices that are less than effective and recommends viable solutions.
- Ability to understand documentation related to grants, compile grant application packets, track contracts and due dates for reporting.
- Willingness to assist coworkers with projects and work outside normal responsibilities for the good of the organization.
- Understands the mission of MARC and exemplifies MARC's core values.
- Highschool diploma or GED and minimum of one year experience in an administrative support role with a public agency preferred.
- Experience with standard office administrative and clerical practices and procedures required, including business letter writing.
- Must be at least 18 years of age and meet the driving requirements for company insurance guidelines. Must abide by driver eligibility and vehicle use requirements including a driver license background check through the Department of Motor Vehicles.
Nice To Haves
- Three years’ experience in an administrative support role with a public agency preferred.
- Experience with 911 systems and public safety communications operations preferred.
Responsibilities
- Administrative Support for 911 Program Staff
- Coordination of Events & Travel Logistics
- Financial & Billing Support
- Coordinates communication and support for Public Safety and related committees and subcommittees and Public Safety meetings, including managing calendars, providing draft meeting agendas, preparing informational materials, posting meeting notices, attending meetings, providing meeting summaries, and setup/ cleanup of meeting rooms.
- Completes other duties as assigned.
Benefits
- Employees may work remotely up to two days per week.
- MARC offers an attractive team-oriented work environment along with a competitive fringe benefit package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
