Program Assistant (1400)

BAKERRIPLEY•Houston, TX

About The Position

The Program Assistant provide support and administrative duties to the Supervisor, Manager, or Director by relieving them of routine administrative tasks. Provides support to Unmet Needs staff to make the daily operation of the program appear seamless. Provides support and information to help with the delivery of services to clients. Update records to reflect all requests received and assistance provided. Provides status reports to managers, supervisors, or specialists regarding request. Assist in the coordination of special events related to the distribution of goods and services to recipients.

Requirements

Strong organizational and time-management skills
Strong interpersonal skills, communication skills.
Excellent and successful experience working in teams.
Ability to plan, organize, allocate and control substantial resources.
Ability to speak and write effectively.
Good interpersonal skills.
COMPUTER PROFICIENCY: • Intermediate or advanced Microsoft Office Excel strongly preferred. Knowledge and experience of Word, Access, Adobe, Outlook. Knowledge of, and SharePoint is preferred.
LANGUAGE REQUIREMENTS: • English (written & verbal)

Nice To Haves

Bachelor's Degree degree (B. A.) from four-year college or university or equivalent combination of education and work experience.
Minimum of 3-5 years’ in business administration or equivalent combination of education training and experience

Responsibilities

Provide support and information to staff to help with the delivery of services to clients or neighbors
Assist in the implementation of special projects, resource fairs and or training.
Work closely with other collaborating agencies to identify issues affected neighbors
Record information and resources into database.
Scan and uploads documents into database and create electronic files.
Maintain confidentiality and a professional demeanor when dealing with clients, neighbors and/or any information regarding them and their families.
Update Resource and vendor list
Submit Request to add new vendors
Provide innovative ideas and concepts to enhance assigned department or program.
Answer telephone and provide information to callers or routes call to appropriate staff and places outgoing calls
Check emails, and voicemails
Ensure records are maintained in anticipation of external monitoring review.
Assist with coordinating the logistical aspects of program events as needed.
Read and route incoming mail.
Locate and attaches appropriate file to correspondence to be answered by the respective management staff.
Composes and types routine correspondence; makes copies of correspondence or other printed material.
Forward invitations to meetings to staff and partners
Records minutes of meetings
Schedule rooms and coordinate meetings as directed
Create, maintain and distribute program or department standards manual for format of correspondence, memos, etc.
Coordinate delivery of payments when necessary
Submit Contracts Request when needed to procure goods and services.
Keep record and reconcile all requests received.
Performs other duties as assigned
Complies with all policies and standards