Program Assistant - Latina Resource Center Program

UMOS • Milwaukee, WI

7d • $16 - $20

About The Position

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 15 paid holidays annually A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation. Program Assistant Job Compensation: Starting $15.74 - $19.67/HR (depending on experience).

Requirements

• Possess High School diploma or equivalent; special office management training and/or personnel office experience.
• Two years’ experience performing office management duties in community-based organization or similar setting.
• Must be bilingual in English and Spanish, fluent in both verbal and written form.
• Must demonstrate through a combination of education and past proven experience record, the ability to perform office management and secretarial duties at a high level of reliability and proficiency; possess excellent grammar skills; ability to develop plans and strategies for organizing office systems; must exhibit ability to maintain positive interpersonal relations in stressful situations, and trustworthiness to all levels of staff, clients and to agency volunteers.
• Excellent communication (both written and verbal) and organization skills.
• Demonstrated time management skills with the ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to work diplomatically with difficult people and diffuse angry clients quickly and effectively .
• Must have access to reliable transportation; possess valid driver’s license and have adequate auto liability insurance and be able to travel & work irregular hours .
• Employment with UMOS is contingent upon successful completion of a criminal background check prior to starting.

Responsibilities

• Serve as the initial point of contact for the Wisconsin Regional Anti-Human Trafficking Program incoming calls, client referrals and providing information of program to community members.
• Manages daily office responsibilities; analyzes and organizes general office procedures; responsible for review of office duties to ensure completeness, accuracy and timeliness of reports, correspondence and other office information; reviews office activities for efficiency.
• Translate and/or interpret documents, program materials, client interviews and as needed to assist clients and program.
• Assist with maintaining and submitting check requests, purchase requisitions, invoices, credit card receipts and other purchase documentation.
• Assist with gathering program performance reports and assist with preparing program reports, program surveys.
• Assist with scheduling MDT meetings and assist with preparing for onsite and/or virtual meetings.
• Accurately record minutes from meetings with MOU partners and/or community partners.
• Coordinate advocates schedules, group meetings and program community meetings.
• Provide crisis support to emergency walk-ins and agencies requesting immediate advocacy services and direct to Bilingual Intake Specialist and/or appropriate staff
• Responsible for scheduling transportation for clients
• Responsible for ordering and maintaining all program supplies and groups materials.
• Maintain inventory of all outreach materials, outreach activities and community presentations.
• Performs other duties and responsibilities as assigned to ensure services are provided to victims of domestic violence, dating violence and stalking and objectives of program are met.
• Will maintain and adhere to a strict code of confidentiality.

Benefits

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions.
• For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED