Program Consultant III (Temporary)

State of North CarolinaRaleigh, NC
2d$45 - $45

About The Position

This is consultative work providing technical and administrative assistance to division staff, local agencies, regionally-based programs, community agencies, service providers, stakeholders, and others on issues affecting the program. Program consultants develop, implement, and manage highly complex programs with significant impact, interpret and implement of rules and regulations, develop program standards, determine automation needs, and establish performance requirements. Program consultants plan and implement program assessments including the data collection, analysis, and reporting. They serve as a liaison or coordinator with other agencies, service providers, advocacy groups and other stakeholders to enhance service provision. Work includes development of policy based on laws, regulations, and rules; develop standards and/or procedures; assisting with technical or administrative issues affecting program development; providing guidance to management, consultants, or direct service staff in policy interpretation; conducting quality assurance audits and compliance efforts for cooperative agreements including fiscal accountability. Positions also conduct research on best practices and implements as may be appropriate. Employees provide advisory or advocacy services by participating in planning and development activities for other agencies to ensure client population needs are met. May supervise administrative staff. At the III-level, positions serve as the staff program specialist with primary responsibility for development, coordination, and support for the largest, most complex statewide program, or multiple large statewide programs ensuring that federal and state rules and regulations are incorporated into program, addressing needs expressed by advocacy groups, partnering with key service providers, providing leadership for program design. Programs are typically characterized by a requirement for a broad range of program knowledge, high level contacts and negotialtions with county, State, and Federal officials, large scale budgets, considerable program visibility, and considerable impact on program clients. Position serves as coordinator/liaison with internal and external customers; develops new program models and incorporates emerging trends and best practices into program activities. Positions conduct research and partner with academic programs in developing new/implementing new models. Positions service on a number of committees, councils, boards, etc. This level may also be accountable for the development and management of a comprehensive training system for service providers, stakeholders, and/or staff including ensuring availability of training program, mobilizing multiple training resources, and dissemination of training/educational materials.

Requirements

  • Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience
  • Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience
  • An equivalent combination of education and experience.

Nice To Haves

  • Ability to participate in program planning and evaluation.
  • Ability to design and present training and to provide technical assistance.
  • Ability to communicate effectively in oral and written form.
  • Ability to establish and maintain effective working relationships with other state agencies, providers of services, advocacy groups, and other organizations.
  • Management preference for candidates with experience in mental health and/or substance use disorder services provision.

Benefits

  • Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).
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