Program Coordinator, Human Resources and Engagement & Culture

University of Pennsylvania

3d•$24 - $34

About The Position

The Program Coordinator serves as a key operational partner to the Human Resources and Engagement & Culture team, supporting the execution of strategic talent, engagement, and culture initiatives. This role provides direct support to the Chief Engagement and Culture Officer, Director of Human Resources, Director of Learning and Development, and Associate Director for Staff Engagement contributing to the advancement of organizational priorities across learning and development, employee engagement, and workforce operations. Responsibilities include coordinating high-impact learning programs, supporting culture-building events and engagement initiatives, assisting with recruitment strategy and hiring processes for student and temporary roles, maintaining and analyzing HR and engagement data, and overseeing select Workday transactions to ensure operational excellence and compliance. The role also supports core departmental operations that enable the team to deliver on broader talent and culture objectives. Reporting to the Chief Engagement and Culture Officer, the Program Coordinator collaborates closely with DAR HR team members and University Core HR partners. The position requires a high degree of professionalism, discretion, analytical thinking, and organizational effectiveness, as well as the ability to manage multiple priorities in a dynamic environment.

Requirements

Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required.
The position requires strong organizational, time- management, and communication skills, along with the ability to manage multiple priorities, coordinate across teams, and maintain accurate documentation with close attention to detail.
Proficiency with Word, Excel, PowerPoint, Outlook, Microsoft Teams, SharePoint
Excellent speed and accuracy in digital document development, management, online filing and retrieval, as is the ability to track data, prepare reports, and support projects or programs in a fast-paced environment.
Demonstrated ability to handle sensitive and confidential information with discretion and professionalism is essential.
Proactive, adaptable, reliable, and able to work both independently and collaboratively, with a professional and service-oriented approach.

Nice To Haves

Experience leveraging HRIS and learning management systems for reporting analytics, and operational coordination

Responsibilities

Lead end to end execution of in-person and virtual learning programs, ensuring seamless delivery aligned with organizational development priorities
Develop and curate training materials and program assets that enhance participant engagement and learning effectiveness
Administer and optimize learning management systems operations, including program deployment, registration management, and participation analytics to inform continuous improvement
Drive strategic communications for learning initiatives, crafting targeted messaging, agendas, and follow-ups to maximize awareness, engagement, and impact
Support the CASE internship program through coordinated program operations and participant experience management, contributing to early-career talent development
Partner in planning and maintaining the annual learning calendar and communications roadmap to align programming with organizational goals and capacity
Collaborate with the Director of Learning & Professional Development on high-priority initiatives and emerging projects that advance DAR’s talent strategy
Manage workforce transitions, including onboarding, internal mobility, and offboarding processes, ensuring alignment with organizational staffing strategy and clear stakeholder communication
Maintain and analyze the DAR organizational chart to support workforce planning and leadership visibility
Steward HR documentation and position data (including job descriptions and PIQ’s), ensuring accuracy and strategic alignment with evolving role expectations
Serve as a central coordination point for HR inquiries, synthesizing requests and ensuring timely, solution-oriented responses
Support recognition initiatives (e.g., Service Awards) by compiling and analyzing workforce data to ensure equitable and impactful program execution
Leverage Workday and reporting tools to monitor workforce trends, generate insights, and support data-informed decision making
Partner with supervisors to strategically manage temporary and student staffing pipeline, aligning hiring efforts with departmental capacity needs and budget considerations
Coordinate engagement programs and events that strengthen organizational culture and employee experience, ensuring alignment with strategic engagement goals
Partner on engagement survey cycles, analyzing participation trends and identifying opportunities
Maintain and enhance engagement dashboards by translating data into actionable insights for leadership
Support financial planning and resource stewardship for engagement initiatives, ensuring alignment between budget allocation and strategic impact
Collaborate with internal stakeholders to strengthen engagement communications, driving awareness, participation, and measurable outcomes
Contribute to the planning and execution of DAR-wide engagement campaigns that reinforce culture and organizational alignment
Serve as a strategic partner to CECO, aligning operational workflows and communications with engagement and culture priorities
Coordinate culture initiative messaging and rollout plans in partnership with DARMAX and key stakeholders
Compile, analyze, and synthesize data to inform executive decision-making and organizational communications
Provide high-level coordination of retreats, leadership meetings, and special initiatives, ensuring alignment with departmental strategy
Manage complex scheduling for CECO, HR Director and stakeholder engagement with a focus on prioritization, efficiency, and strategic use of leadership time.
Maintain discretion and professionalism in handling sensitive organizational matters
Manage departmental purchasing, procurement coordination, and financial tracking to ensure compliance, transparency, and strategic budget management
Support year-end financial planning and reconciliation processes
Ensure smooth day-to-day office operations that enable team effectiveness and service delivery
Contribute to special initiatives and cross-functional projects that advance HR, Learning and Development, Staff Engagement, and culture objectives

Benefits

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Penn offers generous retirement plans to help you save for your future.
Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis.
Choose from a wide variety of investment options through TIAA and Vanguard.
Penn provides you with a substantial amount of time away from work during the course of the year.
In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.
Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Penn provides an array of resources to help you advance yourself personally and professionally.
As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities.
From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff.
Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments.
Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.