UNIV - Program Coordinator I, PM&R Residency Program - Department of Orthopaedics

Medical University of South Carolina • Charleston, SC

2d

About The Position

The Program Coordinator is a key member of the residency program leadership team and oversees the administrative and operational management of the ACGME-accredited Physical Medicine & Rehabilitation (PM&R) Residency Program. In partnership with the Program Director and departmental leadership, this role ensures compliance with ACGME accreditation standards, institutional policies, and regulatory requirements while supporting the program’s educational mission and daily operations. The Program Coordinator serves as a primary liaison among residents, faculty, institutional GME leadership, and accrediting bodies. In collaboration with the department’s Program Education Assistant, the Program Coordinator provides oversight and communication support for medical student rotations and shadowing opportunities, ensuring alignment with residency program priorities. This position reports to the Department Chair, Division Chief, and Residency Program Director, with direct administrative supervision by the Department Administrator.

Requirements

• A bachelor's degree and one year relevant program experience.

Nice To Haves

• Minimum of 2–3 years of experience in medical education, healthcare administration, or related fields.
• Knowledge of ACGME requirements and familiarity with accreditation processes preferred.
• Proficiency in Microsoft Office Suite and residency management software (e.g., MedHub, New Innovations).
• Strong organizational, communication, and problem-solving skills.
• Ability to handle multiple tasks, meet deadlines, and maintain confidentiality.

Responsibilities

• Accreditation & Compliance: Ensure adherence to ACGME, institutional, and departmental policies. Assist with accreditation processes, including data collection, reporting, and site visit preparation. Maintain up-to-date program documentation, including accreditation reports, self-study materials, and milestone tracking. Support the Program Director in implementing new ACGME guidelines and ensuring ongoing compliance with evolving accreditation standards. Coordinate faculty and resident participation in accreditation-related activities, including surveys, evaluations, and committee meetings.
• Curriculum & Program Management: Organize and coordinate didactic sessions, Grand Rounds, and academic conferences, ensuring a comprehensive educational experience for residents. Assist in curriculum development and updates to align with ACGME competencies and milestones. Maintain and track resident progress, ensuring timely completion of required educational components. Facilitate faculty development initiatives, including workshops and training sessions to enhance teaching effectiveness. Manage educational materials, online learning platforms, and other resources to support resident education.
• Resident Support & Scheduling: Coordinate all aspects of resident recruitment, including managing ERAS applications, scheduling interviews, and communicating with applicants. Oversee the onboarding process by ensuring all necessary documentation, training, and credentialing requirements are met prior to the start of residency. Maintain resident schedules, including clinical rotations, elective placements, and call assignments, while ensuring compliance with ACGME duty-hour regulations. Serve as a resource for residents, addressing scheduling conflicts, leave requests, and wellness concerns. Coordinate resident evaluations by distributing assessments to faculty, tracking progress, and ensuring timely completion of performance reviews.
• Data Management & Reporting: Maintain and update residency management databases (e.g., ACGME ADS, MedHub) to ensure accurate tracking of resident activities, evaluations, and duty hours. Generate reports required by the institution, ACGME, and other accrediting bodies, ensuring compliance with reporting deadlines. Assist in the preparation of annual program evaluations and clinical competency committee evaluations. Analyze program data to identify trends, strengths, and areas for improvement.
• Communication & Liaison: Serve as the primary point of contact for residents, faculty, institutional leadership, and external organizations. Facilitate communication between program leadership and residents, ensuring timely dissemination of important updates and information. Respond to inquiries from applicants, alumni, and external stakeholders regarding program details. Assist in the development of program handbooks, newsletters, and website updates to keep stakeholders informed. Function as department liaison with Graduate Medical Education office and College of Medicine Dean’s office.
• Applicant Recruitment & Interviews: Coordinate and manage the residency recruitment process, including the review of applications in ERAS, scheduling and organizing interviews, and facilitating communication with applicants. Develop recruitment materials and strategies to attract top candidates. Assist with Match Day preparation and onboarding of new residents.
• Medical Student Coordination: Provide oversight and communication support for medical student rotations within the department. Serve as a liaison between the residency program and the Program Education Assistant to ensure alignment with residency priorities and ACGME standards. Facilitate coordination with faculty and learners as needed to support a structured and educational experience.
• Event Planning & Coordination: Plan and execute program events, including orientation, graduation, retreats, recruitment events, and social gatherings. Coordinate logistics such as venue selection, catering, scheduling, and guest accommodations. Develop event materials, including agendas, invitations, and promotional content. Ensure smooth execution of events that foster resident engagement and professional development.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level