Program Coordinator Joint Doctoral Program

University of Denver•Denver, CO

4d•$19 - $30•Hybrid

About The Position

The University of Denver and the Iliff School of Theology together offer the Joint Ph.D. Program in the Study of Religion (JDP). This is a doctoral level degree program created and administered by an interinstitutional agreement and functions as an independent academic unit within the University of Denver. Position Summary The Program Coordinator position is a professional administrative role with a range of responsibilities. The position involves independent judgment and decision making related to the administration of the JDP as necessary. The position is responsible for management of the JDP office and its operations, including prudent and responsible budgetary management, and for compliance with directives from Program Deans and Directors, institutional policies, and federal and state requirements. The Program Coordinator reports to the Director of the JDP and works in close collaboration with the Assistant Director and the OGE Director of Business and Operations to ensure that the JDP functions smoothly. The position coordinates regularly with administrative staff at Iliff and DU, exchanging information as needed to ensure the effective representation and involvement of both institutions. Because DU is currently responsible for management of the JDP, the position also takes direction from OGE regarding logistical and procedural matters. The JDP is accountable to the Iliff and DU deans who are charged with administrative oversight of the JDP. This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Requirements

Excellent oral and written communication skills, basic professional writing experience, and the ability to read and understand academic policies and procedures.
Ability to plan, coordinate, and manage events.
Must be capable of building rapport and working professionally with a variety of individuals, performing well in a complex, multi-task oriented, and fast-paced environment, and quickly re-prioritizing tasks and projects to accommodate changes in scheduling and requests from the JDP deans and directors.
Must be proficient in Microsoft Word, Excel, Outlook, and Zoom and have familiarity with social media platforms and website maintenance or willing to learn.
Must be detail-oriented, ready to learn, mature in judgment with the ability to solve problems and make decisions on a regular basis while exercising discretion and professionalism, and be able to work independently and take initiative.
Must be a fast learner.
B.A. or equivalent years of education with two years of experience in higher education administration.

Nice To Haves

Professional experience with budgetary processes, at a minimum keeping track of income and expenses and representing financial transactions on a spreadsheet, finding and using financial information maintained in university accounting software.
Experience in managing educational programs.

Responsibilities

Establish and implement administrative processes to ensure the smooth functioning of the JDP.
Provide faculty with updates on changes to administrative processes and policies, and Communicate with Director about faculty compliance.
Collaborate with Iliff Dean’s Office and Registrar’s offices at each institution to ensure effective JDP course scheduling and posting of JDP eligible courses at each institution prior to the opening of online registration each term.
Create, maintain and ensure safety of electronic files.
Respond to a high volume of email and voicemail contacts.
Send out messages from the deans, faculty director or assistant director as requested.
Inform faculty director and assistant director of administrative challenges.
Facilitate effective communication between Program Directors, faculty, and students.
Serve on the JDP Committee and vote on administrative matters.
Arrange “town hall” forums as directed to inform students of processes, procedures, and updates.
Supervise student employees that maintain the Program’s website, e-mail lists, social media and other electronic resources.
Support assessment activities (e.g., format tables and reports, send students and faculty assessment requests and materials).
Enter and update JDP enrollment and demographic data in Iliff’s systems for annual and semi-annual reports for accrediting and other institutional needs.
Format sections of Iliff’s or DU’s accreditation report.
Serve as first contact for prospective students and respond to their ongoing questions (redirecting as necessary).
Set up campus tours and contacts for prospective students with faculty and students in program.
Refer student complaints about administrative matters as appropriate.
Work with DU and Iliff to respond to concerns about student conduct and provide student support in accordance with both institutions’ policies and processes.
Answer students’ process related questions related to progress in the program.
Facilitate comprehensive exams.
Complete preliminary graduation checks and work with OGE to resolve any discrepancies.
Administer financial aid awards each quarter and monitor student accounts for accuracy.
Process faculty and student hires and monitor payroll for accuracy.
Prepare planning documents (administrative goals and objectives) for the Program.
Hire and supervise student employees.
Conduct performance reviews for JDP student employees.
Perform other related duties as assigned.