Program Director - IDD Residential Services

Devereux • Washington, CT

1d

About The Position

We are seeking an experienced and compassionate Program Director to lead and oversee a DDS-licensed residential program serving adults with Intellectual and Developmental Disabilities (IDD) in Connecticut. The Program Director is responsible for ensuring safe, high quality, person-centered services while maintaining full compliance with CT DDS regulations and licensing standards. This role includes leadership of staff, program operations, regulatory readiness, and coordination of care, all while fostering a respectful and supportive enrironment that enhances the quality of life for individuals served.

Requirements

• Bachelors's degree in Human Services, Social Work, Psychology, Special Education, Nursing or related field required; Master's degree preferred
• 3-5 years progressive experience supporting adults with IDD in residential or community-based settings
• Minimum 2 years supervisory or management experience overseeing direct care staff
• Experience managing DDS-licensed residential programs, including operations, staffing, and compliance
• Proficient with individual Plans, Behavioral Support Plans, incident management, and quality assurance
• Experience with DDS audits, licensing reviews, and emergency/crisis response
• Ability to sit, stand, walk, and bend, and move throughout the workday
• Ability to lift, push, pull, or assist with up to 40 pounds as needed
• Ability to assist with emergency responses, including evacuations or crisis situations

Nice To Haves

• Coursework or training in disability services, behavioral supports, healthcare coordination, or program administration preferred
• Master's degree preferred

Responsibilities

• Provide leadership and supervision to residential and direct care staff
• Ensure CT DDS regulatory compliance and maintain licensing standards
• Oversee daily residential program operations and individual plan (IP) implementation
• Manage Behavioral Support Plans and incident reporting, investigations, and corrective action
• Lead quality assurance initiatives and prepare for audits and inspections
• Coordinate medical, health, and safety oversight for individuals served
• Support crisis management, de-escalation, and emergency response
• Facilitate interdisciplinary team collaboration and communication with families, guardians, and stakeholders
• Implement policies, staff training, coaching, and performance management
• Promote trauma-informed and ethical care practices

Benefits

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager