Program Management Specialist

University of MarylandCollege Park, MD
9d

About The Position

The Program Management Specialist is generally the first point of contact for visitors to the Department. This position will manage and monitor a wide range of the day-to-day administrative functions within the Department; provide support for faculty; serve as the departmental representative to the Department of Transportation and building security; assist with department travel; and manage department conference rooms, mailboxes and supplies. Responsibilities include, but are not limited to: Administrative Systems: Represents the department for transportation/parking and building security; manages keys and electronic access, access approvals, and audit-ready security records. Oversees conference room scheduling/setup, poster printing, mailboxes, phone/directories/announcements, and serves as backup for the department website and shipping/receiving. Supervises student office workers (if applicable) and distributes paychecks. Faculty and Staff Support: Provides administrative coordination for faculty/staff, including travel and non-employee travel, and supports program/area needs such as APA accreditation and self-study cycles. Customer Service: Serves as the main office liaison for visitors; helps maintain office/testing/breakroom supplies and spaces; supports department events (setup, catering, paperwork, greeting/assisting visitors) and delivers/couriers documents on campus.

Requirements

  • EDUCATION: Bachelors degree.
  • EXPERIENCE: Two years experience in administrative staff work.
  • OTHER: REQUIRED KNOWLEDGE/SKILLS/ABILITIES: Elementary knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data and information; of basic methods and techniques used in organizing and conducting studies and analyses or programs, procedures, and organizations; of basic analytical and statistical principles and techniques.
  • Skill in the use of office automation software and its application; in operating manual and automated office equipment.
  • Ability to establish and maintain effective working relationships; to present ideas and information clearly and concisely both orally and in writing; to perform mathematical computations; to present statistical material in chart and graph form.

Nice To Haves

  • Ability to successfully work with various campus constituencies, including students, staff, faculty, and administrators.
  • Ability to work independently with strong initiative and a high attention to detail.
  • Excellent organizational and planning skills and the ability to balance multiple projects in a fast-paced, complex environment.
  • Ability to work as part of a team with excellent interpersonal skills.
  • Ability to triage multiple concerns of faculty, staff, students, and administrators while assessing priorities and adhering to strict deadlines.
  • Strong communication and writing skills.

Responsibilities

  • Represents the department for transportation/parking and building security
  • Manages keys and electronic access, access approvals, and audit-ready security records
  • Oversees conference room scheduling/setup, poster printing, mailboxes, phone/directories/announcements
  • Serves as backup for the department website and shipping/receiving
  • Supervises student office workers (if applicable) and distributes paychecks
  • Provides administrative coordination for faculty/staff, including travel and non-employee travel
  • Supports program/area needs such as APA accreditation and self-study cycles
  • Serves as the main office liaison for visitors
  • Helps maintain office/testing/breakroom supplies and spaces
  • Supports department events (setup, catering, paperwork, greeting/assisting visitors) and delivers/couriers documents on campus
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