About The Position

Key Responsibilities • Lead Modernization Initiatives o Design and implement projects that simplify and automate complex tasks in PCS and SSS. o Integrate AI and automation tools to improve efficiency and accuracy. • Drive Collaboration and Consensus o Facilitate cross-division communication and decision-making. o Build trust and alignment among stakeholders to ensure smooth implementation. • Create a Nudge Environment o Use behavioral strategies to encourage adoption of new processes. o Promote continuous improvement and accountability across teams. • Ensure Consistent Project Planning o Develop clear, actionable project plans with measurable milestones. o Monitor progress and adjust strategies to meet deadlines and quality standards. • Measure Success and Quality o Track key metrics such as stakeholder satisfaction, cycle time reduction, and compliance. o Report outcomes to leadership and recommend improvements.

Requirements

  • Proven experience managing complex projects in large organizations.
  • Strong skills in consensus building, stakeholder engagement, and change management.
  • Familiarity with AI, automation tools, and process improvement methodologies (e.g., Lean Six Sigma).
  • Excellent communication and facilitation skills.
  • Ability to work across multiple divisions and manage competing priorities.

Responsibilities

  • Lead Modernization Initiatives
  • Design and implement projects that simplify and automate complex tasks in PCS and SSS.
  • Integrate AI and automation tools to improve efficiency and accuracy.
  • Drive Collaboration and Consensus
  • Facilitate cross-division communication and decision-making.
  • Build trust and alignment among stakeholders to ensure smooth implementation.
  • Create a Nudge Environment
  • Use behavioral strategies to encourage adoption of new processes.
  • Promote continuous improvement and accountability across teams.
  • Ensure Consistent Project Planning
  • Develop clear, actionable project plans with measurable milestones.
  • Monitor progress and adjust strategies to meet deadlines and quality standards.
  • Measure Success and Quality
  • Track key metrics such as stakeholder satisfaction, cycle time reduction, and compliance.
  • Report outcomes to leadership and recommend improvements.
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