About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking an exceptional individual to join the Data Center Capacity and Delivery (DCCD) Construction Coordination team as a Program Manager supporting Construction Coordination activities. Our team provides administrative project support, leads strategic initiatives, and drives process improvement for our Construction customers across the organization. We thrive on operational efficiency and always insist on the highest standards. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all construction disciplines. In this role, you will be responsible for facilitating program coordination of Construction Contracts with General Contractors (GCs) and other external vendors, develop data visualizations that drive business decisions, and contribute to process improvements for the DCCD Construction teams. You will be involved in the full life cycle of construction project contracting including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Requirements

  • 2+ years of program or project management experience
  • 3+ years of advanced Microsoft Word and Excel experience
  • Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Nice To Haves

  • Experience in MS Access and SQL
  • Experience in requirement gathering and ability to write clear and detailed requirement document
  • Experience using Microsoft Projects software
  • Experience working in an analytical environment with cross-functional teams

Responsibilities

  • Facilitate Work Order (WO) and Change Order (CO) requests
  • Maintain and track the status of contracts in Procore and Contract Central
  • Build and manage related key performance indicators (KPIs) to measure, control, and benchmark contract processes
  • Partner with internal teams to identify process and system improvement opportunities
  • Work closely with internal stakeholders such as program managers, construction managers, pre-construction managers, and legal partner teams to align data and business practices
  • Own the delivery and backup of Monthly Business Review (MBR) reporting for peer and manager review
  • Implement and maintain reports and dashboards
  • Write and maintain internal and external training material and standard operating procedures (SOPs)

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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