Program Manager, Energy Solutions

Stratus

1d•Hybrid

About The Position

There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs. From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus’ success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action. Job Summary: The Program Manager, Energy Solutions oversees lighting and electrical projects from inception to completion under the guidance of an Account Manager. This role emphasizes delivering energy-efficient solutions, from site audits and ROI proposals to project close-out and invoicing. The ideal candidate will demonstrate strong communication, organization, and problem-solving skills while collaborating with internal teams, vendors, and customers to ensure successful project outcomes within designated timelines and profit margins.

Requirements

Familiarity with Microsoft Project, Microsoft Office Suite (especially Excel for advanced functions like V-lookups and PivotTables), and ERP systems.
Exceptional ability to manage work based on urgency, customer expectations, and project importance.
Strong customer service orientation, effective verbal/written communication, and a team-focused mindset.
Proven success in identifying risks, addressing challenges, and proposing cost-effective, out-of-the-box solutions.
Self-motivated, detail-oriented, and adept at thriving in a fast-paced environment.
Bachelor’s degree preferred.
1–3 years of project management experience, ideally involving lighting, electrical, or energy-focused initiatives.
Ability to work in a deadline-driven environment.
Capability to execute tasks related to site audits (e.g., standing, walking, using ladders).
Willingness to work beyond standard business hours if necessary.
Primarily an office-based role with prolonged computer use.
Frequent collaboration with internal teams and field partners; occasional site visits may involve varied environmental conditions (indoor/outdoor, noisy, or high-traffic areas).

Nice To Haves

Prior experience with lighting, electrical, or energy efficiency programs is preferred but not required.

Responsibilities

Receive and review energy program assignments from the Account Manager, including objectives, budgets, and timelines.
Conduct site audits and compile data to develop proposals and ROI documentation, focusing on energy efficiency and cost savings.
Collaborate with the Specifications (SPEC) team to confirm project costs, budgets, and technical deliverables.
Use ERP systems, trackers, and customer portals to manage work orders, track progress, and communicate updates on energy-related initiatives.
Vet and assign field partners in partnership with the Field Partner Management Group (FPMG), ensuring adherence to defined scopes of work.
Coordinate with the Rebates team to submit data to utility companies and secure applicable energy-related rebates for customers.
Issue purchase orders (POs) for project-related costs (e.g., material distributors, field partners, equipment rentals).
Track project budgets to meet or exceed required Gross Profit Margin (GPM) guidelines.
Identify and address project risks, resolving issues with creative solutions that minimize disruptions and maintain profitability.
Obtain, log, and organize work order–related documentation, such as surveys, drawings, customer approvals, and email communications.
Communicate project status and updates to managers, customers, and other stakeholders, escalating concerns as needed.
Perform quality control checks to maintain high standards and achieve defined project outcomes.
Complete project close-out activities, including ensuring all required documents are delivered to the customer in a timely manner.
Prepare and send invoices and completion documents to finalize billing.
Provide consistent reporting to internal and external stakeholders (e.g., site managers, vendors, corporate contacts).
Occasionally travel to client offices or project sites for on-site validation, final inspections, or issue resolution.
Manage multiple work orders simultaneously and adapt to shifting priorities.
Communicate clearly and professionally, verbally and in writing, with all levels of the organization and external partners.
Provide general project support and assistance as directed by the Account Manager or senior leadership.