Program Manager III

Expedia Group•Seattle, WA

20h

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. The Information Technology (IT) team enables EG with productivity tools, support operations, corporate networking, hybrid data centers, network operations center/site reliability, and IT Service Management. The TPM function with IT drives end-to-end delivery for cross-functional technical programs from idea to launch so the business gets predictable, measurable outcomes. Leveraging a blend of agile and traditional methodologies, this team enables clarity, accountability, and execution through structured planning, well-defined scope and success metrics, disciplined risk and dependency management, and transparent communication with engineering, operations, and business stakeholders. In this role, you will: Support the Workplace Productivity team, with focus on AI in the flow of work, endpoints & devices, and SaaS tooling migration/adoption/deprecation. Lead the day-to-day management of a complex productivity program, including scope, schedule, risks, and delivery. Manage a portion of the Productivity portfolio milestones and contribute to business rhythms (quarterly/annual planning, biweekly portfolio reporting, monthly/quarterly business reviews). Develop and maintain project schedules, define timeframes, prioritize tasks, and ensure requirements are completed. Identify needed resources (people, technology, partners), monitor progress against milestones, and keep stakeholders informed of changes. Lead increasingly complex technical projects, coordinating diverse stakeholders to develop solutions and drive decisions. Create clear, concise, and well-structured communication materials (policies, guidelines, presentations, messages) tailored to different audiences.

Requirements

Strong project/program management experience, including Agile practices and solid process skills and techniques.
Prior experience supporting or implementing AI tooling in a productivity or workplace context.
Proven ability to define and deliver against requirements, develop project schedules, and prioritize work to meet milestones.
Demonstrated experience monitoring progress, managing risks and mitigation plans, and communicating status to stakeholders.
Ability to coordinate cross-functional stakeholders, synthesize varied perspectives, and contribute to solution development.
Strong written and verbal communication skills, with experience simplifying complex/technical information for different audiences, including mid-level management.
Demonstrated understanding of functional information (e.g., data/metrics, technical or regulatory information) and ability to accurately answer related questions.

Nice To Haves

Experience with Workplace/End-User Productivity programs (endpoints, devices, SaaS lifecycle: migration, adoption, and deprecation).
Track record of driving process improvement: identifying bottlenecks, re-using patterns, and simplifying workflows across organizational boundaries.
Experience applying a whole-systems approach (people, process, technology, structure) to analyze issues and design solutions.
Familiarity with the product development lifecycle, from idea to launch, and improving product performance based on data.
Ability to build stakeholder trust, help customers explore broader business challenges, and connect program work to business objectives.
Experience compiling and analyzing data on process changes to demonstrate impact and inform decisions.
Demonstrated strength in crafting and improving functional materials (policies, procedures, guidelines, presentations) and tailoring narratives for different audiences.
Habit of actively seeking and incorporating feedback, anticipating concerns, and refining deliverables proactively.

Responsibilities

Support the Workplace Productivity team, with focus on AI in the flow of work, endpoints & devices, and SaaS tooling migration/adoption/deprecation.
Lead the day-to-day management of a complex productivity program, including scope, schedule, risks, and delivery.
Manage a portion of the Productivity portfolio milestones and contribute to business rhythms (quarterly/annual planning, biweekly portfolio reporting, monthly/quarterly business reviews).
Develop and maintain project schedules, define timeframes, prioritize tasks, and ensure requirements are completed.
Identify needed resources (people, technology, partners), monitor progress against milestones, and keep stakeholders informed of changes.
Lead increasingly complex technical projects, coordinating diverse stakeholders to develop solutions and drive decisions.
Create clear, concise, and well-structured communication materials (policies, guidelines, presentations, messages) tailored to different audiences.

Benefits

full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
medical/dental/vision
paid time off
Employee Assistance Program
wellness & travel reimbursement
travel discounts
International Airlines Travel Agent (IATAN) membership

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume