Program Manager Network Solutions Analyst

Claritev • New York, NY

1d • $90 - $100

About The Position

At Claritev, we pride ourselves on being a dynamic team of innovative
professionals. Our purpose is simple - we strive to bend the cost curve in
healthcare for all. Our dedication to service excellence extends to all our
stakeholders -- internal and external - driving us to consistently exceed
expectations. We are intentionally bold, we foster innovation, we nurture
accountability, we champion diversity, and empower each other to illuminate our
collective potential.

Be part of our amazing transformational journey as we optimize the opportunity
towards becoming a leading technology, data, and innovation voice in healthcare.
Onward and Upward!!!

JOB SUMMARY
This position will function as a project manager, business-systems analyst, and
documenter (both high-level and technical). They will often execute these roles
simultaneously on different initiatives. They will support a wide range of
moderate to highly complex business, project, and application development
deliverables. They will coordinate with a variety of cross-functional teams.
This role requires the incumbent to be confident along with strong communication
and organization skills.

Requirements

• Bachelor's degree in computer science, business, healthcare or at least 4-7 years of related experience.
• Minimum 4-7 years of experience across three of the following disciplines: project management,
• business/systems analysis, technical writing.
• Required licensures, professional certifications, and/or Board certifications as applicable
• Knowledge of healthcare industry and understanding of healthcare claim processing workflows is preferred.
• Knowledge of project and improvement methodologies for requirements definition, improvement, and management such as ---------Iterative, Agile, Lean Six Sigma. Certifications are a plus.
• Experience facilitating meetings and/or collaborative working sessions.
• Highly developed facilitation skills.
• Experience in leading or driving projects and deliverables to completion.
• Experience with Atlassian products Jira and Confluence. Experience with equivalent task/ project management software or systems may be substituted. Experience with Salesforce is preferred.
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team.
• Ability to effectively present information and respond to questions from internal customers.
• Ability to be flexible and creative in problem solving and identifying process improvements.
• Ability to anticipate business needs and think with a business owner mind-set.
• Ability to adhere to corporate work ethic standards.
• Ability to work effectively in a fast-paced organization with competing and changing priorities.
• Ability to work with internal and external customers in a remote capacity.
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.

Nice To Haves

• Knowledge of healthcare industry and understanding of healthcare claim processing workflows is preferred.
• Knowledge of project and improvement methodologies for requirements definition, improvement, and management such as ---------Iterative, Agile, Lean Six Sigma. Certifications are a plus.
• Experience with Salesforce is preferred.

Responsibilities

• Develop and monitor plans for moderate to highly complex projects, including status reporting.
• Guide teams to complete milestones for system development, analytic projects, and/or recurring tasks amidst shifting priorities.
• Manage meeting recurrence, frequency, attendance, documentation, and action items.
• Track progress and communicate proactively the impact of changes (e.g. scope, cross functional resources, timelines, costs, etc.) to key stakeholders. Ensure that teams are equipped and prepared per the appropriate phase requirements and that all appropriate stakeholders within and outside the business unit are apprised of changes and results.
• nitiate and perform project relevant research as needed and share findings written and orally.
• Work collaboratively with stakeholders to actively solicit, analyze, and document business, system, and technical requirements for new builds and enhancements to analytical and operational systems and analytics.
• Conduct walkthroughs with application development staff as a handoff from analysis to development and continue working with the application development staff during the technical design, programming, testing, and deployment stages.
• Develop and maintain moderate to high complexity documentation, including system/data flows and user documentation, as part of project deliverables.This can include high-level documentation for executive leadership.
• Provide support on program management tools and applications.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company's Core Competencies and values held within.
• Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Benefits

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level