Program Manager of Academic Support

Larkin Street Youth ServicesSan Francisco, CA
5h$75,000 - $80,000Hybrid

About The Position

Under the guidance of the Associate Director of Arts and Education, the Program Manager of Academic Support oversees the operations of education programs that connect youth experiencing homelessness to academic milestones, including preparing for and taking the GED, applying to post-secondary education and succeeding in college. Daily tasks include supervision for union line staff performing direct client services, program and curricula development, budget management, events planning and direct services work as needed. The role works closely with the Program Manager of both Workforce and Arts staff. This is a full-time position, eligible for full benefits.

Requirements

  • BA Degree in Education, Social Work, or other related field required. Equivalent combination of work and experience will be considered.
  • At least 3 years experience in educational/workforce development, and/or supported vocational services required.
  • Eager to work with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds, similar to the client base at Larkin Street Youth Services.
  • Self-starter and team player. Your colleagues describe you as organized and collaborative.
  • Willing to serve as an After Hours On-Call Supervisor for 7 days, every 6-8 weeks.
  • Willing to work holidays occasionally.

Nice To Haves

  • Previous experience working with homeless, at-risk, and runaway youth preferred.
  • Spanish language skills are preferred, but not required.
  • Work best in a hybrid working environment with one day per week work-from-home.

Responsibilities

  • Support in development and refinement of academic support programs for youth experiencing homelessness, focusing on trauma-informed and harm reduction best practices
  • Re-evaluate program needs to increase program engagement
  • Provide staff-centered supervision for team of union line staff, including weekly one-on-ones, regular team meetings, job coaching and professional development opportunities
  • Help plan and hold educational events for youth at Larkin Street Youth Service’s housing sites and community centers
  • Collaborate with internal departments, including Larkin Street Academy’s workforce and arts programs, and Larkin Street housing sites located throughout San Francisco
  • Develop partnerships with external non-profits, colleges, and universities
  • Monitor data entry submission for all team members, ensuring periodic and timely entry
  • Write monthly State of Union reports documenting successes in program operations
  • Manage budget with a combination of restricted and unrestricted funding sources, completing monthly expense reports and assisting with annual budget development
  • Support and maintain the day-to-day operations and flow of the Larkin Street Academy milieu
  • Attend regular agency meetings, including program, department, leadership and all-staff
  • Collaborate and coordinate with other staff and programs in support of clients experiencing special challenges
  • Responsible for screening candidates, interviewing and onboarding Academic Support staff, and assisting with interviewing for other Larkin Street Youth Services positions
  • Share in on-call rotation with other Larkin Street Youth Services Program Management, assisting in after-hours issues within Larkin Street housing sites
  • Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
  • Other duties as required.

Benefits

  • $75,000-$80,000 annual salary.
  • Choice of Kaiser and Sutter medical plans, plus dental and vision.
  • Clipper Bay Pass - Commute for FREE!
  • Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
  • 403(b) retirement plan with employer matching.
  • Flexible spending accounts for Healthcare and Dependent Care expenses.
  • Life Insurance.
  • Employee Assistance Program (EAP) for counseling services.
  • Health Advocate Service.
  • Paid Sabbatical following 5 and 10 years of employment.
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