Program Manager- Public Sector

MillerKnoll

109d • $90,000 - $110,000

About The Position

This position is responsible for delivering a high level of service, consistent and centralized point of contact for specific/high value Public Sector customer accounts. This role extends beyond the completion of individual projects and looks at maintaining the long-term support structure for each assigned account.

Requirements

• Bachelor's Degree in field of relevant academic discipline and applicable professional certification required.
• Minimum 3 years’ experience in project management/planning or facility management/design with construction trades and/or architectural/design firms.

Responsibilities

• Provides a single point of contact for clients and their professional teams for global and national project delivery.
• Assists with managing the project budgets and works through the design and furniture selection process to create an appropriate project solution.
• Attends project meetings/calls and site meetings as appropriate, creates consistent communication plans for each project/client.
• Collaborates with dealers to maintain their program awareness and ensure compliance to guidelines, standards, discounts and terms of sale.
• Conducts a ‘lessons learned’ process with all stakeholders after each executed key project and keeps files on all projects.
• Creates a seamless experience between the customer, MillerKnoll and the dealer, is the primary liaison between the customer and MillerKnoll.
• Maintains the client standards, driving floor plate sales for MillerKnoll and minimizing leakage to competitive product.
• Manages new product introductions within assigned accounts, dealers and client representatives.
• Manages Salesforce (CRM) information appropriately in order to manage all reporting requirements of the Public Sector leadership team.
• Oversees and coordinates the data and use of the MillerKnoll Project Management Tool for assigned account activities.
• Provides appropriate checks/balances for project pricing quotes, honoring all relevant contracts.
• Works on growing MillerKnoll's ‘share of wallet’ through developing/delivering a differentiated account strategy.

Benefits

• Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account.
• Life Insurance, Disability and Other Insurance Plans.
• Paid Time Off (including Vacation and Parental Leave), Holidays.
• 401(k), and Short/Long Term Disability.
• Other special perks reserved for associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees